This statistic shows the responses to the survey question: "Which online services have you used over the past 3 months?" The figure illustrates the share of individuals who used the internet for online services concerning education, government and health in the Netherlands from 2012 to 2019. As of 2019, roughly 28 percent of Dutch individuals said they used the internet to make an appointment at a hospital or at a health care center.
Which online service activities have you engaged in over the past 3 months?*
Information about studies or courses
Following an online course
Other online learn/study activities
Searching government or public institutions
Downloading official documents from government or public institution
Sending filled out forms to government or public institution
Make an appointment at a hospital or health care center
individuals who are part of a private household; internet for private usage
Method of interview
Computer-assisted telephone interviews (CATI)
Supplementary notes
* The source states that the survey question concerned "the activities of respondents in the three months prior to the study". The possible activities have been divided into different categories, relating to: "education, website usage, finances, health, using the internet as storage (cloud computing)".
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Centraal Bureau voor de Statistiek. (October 8, 2019). Which online service activities have you engaged in over the past 3 months?* [Graph]. In Statista. Retrieved May 25, 2020, from https://www.statista.com/statistics/576037/share-of-people-engaging-in-online-service-activities-in-the-netherlands/
Centraal Bureau voor de Statistiek. "Which online service activities have you engaged in over the past 3 months?*." Chart. October 8, 2019. Statista. Accessed May 25, 2020. https://www.statista.com/statistics/576037/share-of-people-engaging-in-online-service-activities-in-the-netherlands/
Centraal Bureau voor de Statistiek. (2019). Which online service activities have you engaged in over the past 3 months?*. Statista. Statista Inc.. Accessed: May 25, 2020. https://www.statista.com/statistics/576037/share-of-people-engaging-in-online-service-activities-in-the-netherlands/
Centraal Bureau voor de Statistiek. "Which Online Service Activities Have You Engaged in over The past 3 Months?*." Statista, Statista Inc., 8 Oct 2019, https://www.statista.com/statistics/576037/share-of-people-engaging-in-online-service-activities-in-the-netherlands/
Centraal Bureau voor de Statistiek, Which online service activities have you engaged in over the past 3 months?* Statista, https://www.statista.com/statistics/576037/share-of-people-engaging-in-online-service-activities-in-the-netherlands/ (last visited May 25, 2020)
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