Share of people engaging in online service activities in the Netherlands 2012-2019

This statistic shows the responses to the survey question: "Which online services have you used over the past 3 months?" The figure illustrates the share of individuals who used the internet for online services concerning education, government and health in the Netherlands from 2012 to 2019. As of 2019, roughly 28 percent of Dutch individuals said they used the internet to make an appointment at a hospital or at a health care center.

Which online service activities have you engaged in over the past 3 months?*

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Source

Release date

October 2019

Region

Netherlands

Survey time period

2012 to 2019

Number of respondents

4,500 respondents

Age group

12 years and older

Special properties

individuals who are part of a private household; internet for private usage

Method of interview

Computer-assisted telephone interviews (CATI)

Supplementary notes

* The source states that the survey question concerned "the activities of respondents in the three months prior to the study". The possible activities have been divided into different categories, relating to: "education, website usage, finances, health, using the internet as storage (cloud computing)".

Multiple answers were possible.

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