Loyalty to online pharmacies in the UK 2023, by brand

Published by
L. Yltävä,
Dec 20, 2023
In 2023, when it came to the loyalty of consumers to online pharmacies in the United Kingdom, LloydsPharmacy was leading the way with 68 percent of respondents stating that they will shop there again in the future. Home Health UK came in second, with 65 percent of its customer base being loyal to the brand.

Online pharmacies loyalty in the United Kingdom in 2023, by brand

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Number of respondents

4,977 respondents

Age group

18-64 years

Special properties

respondents who know the individual brand

Supplementary notes

This question was phrased by the source as follows: "When it comes to online pharmacies, which of the following brands are you likely to use again in the future?"

Multiple answers were possible.

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Overview

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Leading markets

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Leading players

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Online traffic

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Consumption

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