U.S. opinion digital assistants enhance shopping | Statista

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This statistic presents the ways in which digital assistants can enhance the shopping experiences of consumers in the United States. During the February 2019 survey, 42 percent of survey respondents thought that digital assistants could already help them find products based on images and photos and 100 percent of respondents said that assistants would be able to do so in five years.

Thinking about how digital assistants can enhance your shopping experience, which of the following do you think a digital assistant can do to assist you today?

Characteristic	Today	2 Years	5 Years
Find products based on images or photos	42%	73%	100%
Scan bar codes and provide me with additional information including price and purchase information	41%	71%	100%
Provide accurate and personalized recommendations	36%	66%	93%
Understand my purchase preferences and make routine purchases on my behalf	25%	61%	70%
Proactively make purchase recommendations	29%	61%	83%
Provide me with real-time and relevant information based on my personal interests	42%	74%	97%
Find relevant information	65%	91%	100%
Help me make retail purchases	38%	69%	92%
Make a purchase on my behalf	23%	57%	61%
Help me reach and engage with my favorite brands	37%	67%	94%

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Release date

April 2019

More information

Region

United States

Survey time period

February 2019

Number of respondents

5,000 respondents

Citation formats

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Statistics on " Voice commerce in the United States "

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Statistics on Voice commerce in the United States

Overview

6

Smart speakers & voice assistants

5

Leading brands

5

Voice shoppers

8

Competing shopping options

4

Further related statistics

17

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