• Canada top reasons to lose trust in brands 2018 | Statista

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The statistic presents the leading reasons why consumers would lose trust in brands in Canada as of October 2018. According to the survey results, 71 percent of responding Canadians said poor experience with the product was the main reasons for losing trust in a brand, similarly to poor customer service experience.

Leading reasons why consumers would lose trust in brands in Canada as of October 2018

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Release date

November 2018

More information

Region

Canada

Survey time period

October 5 to 7, 2018

Number of respondents

1,005 respondents

Age group

18 years and older

Supplementary notes

Question: Which of the following would make you lose trust in a brand? Select all that apply.

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