Customer satisfaction of banking industry in Sweden 2009-2019

The customer satisfaction of banking industry in Sweden decreased from 2014 down to the lowest point in 2017, when the customer satisfaction index was 62.7. The following years, the customer satisfaction increased again, and reached an index of 65.7 in 2019.

Customer satisfaction of banking industry in Sweden from 2009 to 2019

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Source

Release date

September 2019

Region

Sweden

Survey time period

2009 to 2019

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Statistics on "Banks in Sweden "

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