Market penetration of banks for Swedish large corporations in 2020

Nordea Bank, nowadays headquartered in Finland, and the Swedish bank SEB were the leading banks for large corporations in Sweden in 2019, with a market penetration rate of 82 percent each. They were followed by the Swedish bank Handelsbanken and the Danish bank Danske Bank. In 2018, Nordea had 197 thousand corporate and institutional customers in Sweden.

Swedish banks

      There are three leading banks in Sweden: Handelsbanken, SEB and Swedbank, called ‘storbanker’ (large banks). Among the three, Handelsbanken is the largest in terms of total assets. In 2019, its total assets had a value of around three trillion Swedish kronor. SEB ranked second, and Swedbank third in terms of total assets. Moreover, as of 2018, the three banks together held 57 percent of all loans in Sweden.

Customer satisfaction of Swedish banks

   None of the three large banks in Sweden had the highest customer satisfaction among neither private nor corporate customers in 2019. Among private customers, Handelsbanken had the fifth highest customer satisfaction Index, SEB the sixth, and Swedbank the ninth. The leading bank in terms of customer satisfaction that year was Länsförsäkringar Bank. Among corporate customers, Länsförsäkringar Bank was also the leading one. Handelsbanken was third, SEB fourth and Swedbank sixth.

Leading banks for large corporations in Sweden in 2020, by market penetration rate

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Source

Release date

March 2020

Region

Sweden

Survey time period

September to December 2019

Number of respondents

2,507*

Special properties

CFOs, finance directors and treasurers of top-tier companies.

Supplementary notes

* Source states 'Interviews were conducted throughout Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and the United Kingdom'.

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Statistics on "Swedish financial sector"

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