A quick service restaurant drive-thru is where a customer can place their order, pay and be served all while remaining in their vehicle. This typically takes place through order confirmation boards and windows, allowing for speedier customer service. As of August 2019, employees at Hardee's drive-thrus were seen as "very friendly" by consumers 31.3 percent of the time. Comparatively, no employees were seen as "rude".
Employee customer service in Hardee's drive-thrus in the United States as of August 2019
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QSR magazine. (October 1, 2019). Employee customer service in Hardee's drive-thrus in the United States as of August 2019 [Graph]. In Statista. Retrieved August 12, 2022, from https://www.statista.com/statistics/1066696/hardee-sdrive-thrus-customer-service/
QSR magazine. "Employee customer service in Hardee's drive-thrus in the United States as of August 2019." Chart. October 1, 2019. Statista. Accessed August 12, 2022. https://www.statista.com/statistics/1066696/hardee-sdrive-thrus-customer-service/
QSR magazine. (2019). Employee customer service in Hardee's drive-thrus in the United States as of August 2019. Statista. Statista Inc.. Accessed: August 12, 2022. https://www.statista.com/statistics/1066696/hardee-sdrive-thrus-customer-service/
QSR magazine. "Employee Customer Service in Hardee's Drive-thrus in The United States as of August 2019." Statista, Statista Inc., 1 Oct 2019, https://www.statista.com/statistics/1066696/hardee-sdrive-thrus-customer-service/
QSR magazine, Employee customer service in Hardee's drive-thrus in the United States as of August 2019 Statista, https://www.statista.com/statistics/1066696/hardee-sdrive-thrus-customer-service/ (last visited August 12, 2022)