Try our corporate solution for free!
(212) 419-8286
hadley.ward@statista.com

Mechanisms used by enterprises to increase internet transactions in France 2019

In 2019, most companies in France had developed strengths in creating, maintaining and enhancing their customer database through the web. The contact form was the most common sales development tool with 64 percent of VSEs and SMEs and 47 percent of micro enterprises having used it. E-mail came in second place but was used less by micro enterprises (30 percent), while SMEs used it more (55 percent). However, 36 percent of VSEs and 20 percent of micro enterprises broadcasted newsletters. Online reservation and appointment modules as well as promo codes remained under 20 percent for all types of companies.

Online sales development tools used by VSEs, SMEs and micro enterprises in France in 2019

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

$39 $59 per month *
in the first 12 months
33% discount until May 31st
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

December 2019

Region

France

Survey time period

September 2018 to August 2019

Number of respondents

3006*

Method of interview

Online survey

Supplementary notes

* The source specifies that from the 3006 respondents, 87 percent were micro enterprises (less than 10 employees), eight percent were VSEs (Very Small Enterprises) with 11 to 50 employees and five percent were SMEs (Small and Medium Enterprises) with over 50 employees.
Of the sample, 39 percent were older than 3 years, 20 percent between one and three years and 41 percent were less than a year old.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* Prices do not include sales tax.

Statistics on "State of e-commerce shipping in France"

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.