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Frequency of e-payment service usage India 2020 by age group

According to a survey conducted by Rakuten Insight, a large share of respondents between 16 to 54 years of age stated to have frequently used some form of e-payment method as of February 2020. Around 30 percent of respondents between 16 to 34 years of age stated that they used electronic payment methods everyday, whereas only six percent of respondents who were 55 years or older used e-payment methods daily in the south Asian country.

Frequency of using e-payment services by Indians in 2020, by age group

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Release date

March 2020



Survey time period

February 6 to February 29, 2020

Number of respondents

15,466 respondents

Age group

16 years and older

Special properties

5,085 female and 10,381 male respondents

Method of interview

Online survey

Supplementary notes

Survey question:
How often do you make such transactions?

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