Impact of coronavirus on online shopping experience in the UK May 2020

According to the results of Coronavirus Consumer Tracker conducted by Internet Retailing, coronavirus (COVID-19) had the most impact on takeaway food ordering habits of consumers. In the week ending May 6, more than one-third of UK consumers who took part in this tracker said they stopped ordering food online completely. Just over 20 percent of consumers said they reduced ordering takeaway food.
For further information about the coronavirus (COVID-19) pandemic in the United Kingdom (UK) and elsewhere in the world, please visit our dedicated Facts and Figures page.

Impact of the coronavirus (COVID-19) on online shopping in the United Kingdom (UK) in May, by shopping activity

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Release date

April 2020


United Kingdom

Survey time period

May 6, 2020

Number of respondents

1,000 respondents

Age group

18 years and older

Special properties

UK adults

Supplementary notes

This question was phrased by the source as follows: "How has COVID-19 (coronavirus) affected your shopping?"

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Statistics on "Coronavirus: impact on the retail industry in the UK"

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