The statistic illustrates the most important factors influencing airline loyalty among air travelers worldwide in 2016. According to 37 percent of respondents, the price of a ticket is one of the main reasons why customers stay loyal to an airline.
Most important factors that influence airline loyalty in 2016
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Statistics on Airline passenger experience in the United Kingdom
Overview
5
- Basic Statistic Arrivals and departures from UK airport terminals 1992-2021
- Premium Statistic Number of passengers traveling through UK airports 2007-2022
- Premium Statistic Passengers transferring and terminating at selected airports in the UK 2021
- Premium Statistic Number of passengers uplifted by United Kingdom airlines 2021
- Premium Statistic Share of air passengers traveling for business at UK airports 2021
Customer complaints
4
- Basic Statistic Quarterly airline passenger complaints in the United Kingdom (UK) by type 2019-2022
- Basic Statistic Airline passenger complaint rate in the United Kingdom (UK) Q2 2022
- Premium Statistic Top UK airports for losing or delaying luggage 2017-2021
- Premium Statistic Share of adults satisfied with the handling of airport/airline complaints 2016-2022
Cancellations and flight delays
4
- Premium Statistic Percentage of flights on time at selected airports in the UK 2021
- Premium Statistic Average flight delay time at selected airports in the United Kingdom (UK) 2021
- Premium Statistic Share of UK adults satisfied with handling of postponed or cancelled flight 2022
- Premium Statistic Passengers receiving information of reason for air travel disruption in the UK 2022
Ease of travel
7
- Basic Statistic Satisfaction with airport security screening in the UK 2022
- Basic Statistic Average waiting time for security screening at UK airports 2022
- Premium Statistic Share of adults who are confident in the safety of UK airlines and airports 2016-2022
- Premium Statistic Share of UK adults content with security screening and convenience balance 2016-2022
- Premium Statistic Share of UK adults satisfied with the airport experience 2016-2022
- Premium Statistic Experience of issues at airports in the UK 2022
- Premium Statistic Share of UK adults satisfied with resolution to an air travel issue complaint 2022
Cost of flying
5
- Premium Statistic Air passenger travel: Consumer price index (CPI) annual average in the UK 2008-2022
- Premium Statistic Share of UK adults who think it is easy to understand the cost of travel 2016-2022
- Premium Statistic UK: air passenger satisfaction with value for money 2016-2022
- Premium Statistic Share of adults who have not flown because of cost of travel in the UK 2016-2022
- Premium Statistic UK air travel behavior related to the cost of flying 2022
Further related statistics
18
- Air passenger preferences for proactive notifications 2019
- Passenger experience at airports worldwide 2019
- Waiting time at airport security checks: global passenger poll 2012-2015
- Share of passengers of Norwegian Air Shuttle 2016, by country
- Passenger airlines - self-bag drop systems 2016-2020
- Airline passengers' satisfaction by region 2019
- Most comfortable airlines according to eDreams reviews worldwide 2015
- Self-bag drop systems - benefits by type 2016
- New routes launched in the aviation industry worldwide 2016-2021
- Incentives to spend money in shops and restaurants at airports 2019
- Airlines with the best flight attendants according to eDreams reviews worldwide 2015
- Best ways to make airport security more efficient worldwide 2019
- Leading airlines in luggage handling according to eDreams reviews worldwide 2014
- Do people abuse the definition of a service animal for air travel Canada 2018
- Reasons for choosing holiday/airline company in the United Kingdom (UK) 2015
- Most child-friendly airlines according to eDreams reviews worldwide 2014
- U.S. consumers subscribing to paid loyalty programs 2020
- Features of successful loyalty programs according to global business executives 2019
Further Content: You might find this interesting as well
Statistics
- Air passenger preferences for proactive notifications 2019
- Passenger experience at airports worldwide 2019
- Waiting time at airport security checks: global passenger poll 2012-2015
- Share of passengers of Norwegian Air Shuttle 2016, by country
- Passenger airlines - self-bag drop systems 2016-2020
- Airline passengers' satisfaction by region 2019
- Most comfortable airlines according to eDreams reviews worldwide 2015
- Self-bag drop systems - benefits by type 2016
- New routes launched in the aviation industry worldwide 2016-2021
- Incentives to spend money in shops and restaurants at airports 2019
- Airlines with the best flight attendants according to eDreams reviews worldwide 2015
- Best ways to make airport security more efficient worldwide 2019
- Leading airlines in luggage handling according to eDreams reviews worldwide 2014
- Do people abuse the definition of a service animal for air travel Canada 2018
- Reasons for choosing holiday/airline company in the United Kingdom (UK) 2015
- Most child-friendly airlines according to eDreams reviews worldwide 2014
- U.S. consumers subscribing to paid loyalty programs 2020
- Features of successful loyalty programs according to global business executives 2019
IATA. (October 21, 2016). Most important factors that influence airline loyalty in 2016 [Graph]. In Statista. Retrieved April 02, 2023, from https://www.statista.com/statistics/627798/air-passengers-airline-loyalty/
IATA. "Most important factors that influence airline loyalty in 2016." Chart. October 21, 2016. Statista. Accessed April 02, 2023. https://www.statista.com/statistics/627798/air-passengers-airline-loyalty/
IATA. (2016). Most important factors that influence airline loyalty in 2016. Statista. Statista Inc.. Accessed: April 02, 2023. https://www.statista.com/statistics/627798/air-passengers-airline-loyalty/
IATA. "Most Important Factors That Influence Airline Loyalty in 2016." Statista, Statista Inc., 21 Oct 2016, https://www.statista.com/statistics/627798/air-passengers-airline-loyalty/
IATA, Most important factors that influence airline loyalty in 2016 Statista, https://www.statista.com/statistics/627798/air-passengers-airline-loyalty/ (last visited April 02, 2023)
Most important factors that influence airline loyalty in 2016 [Graph], IATA, October 21, 2016. [Online]. Available: https://www.statista.com/statistics/627798/air-passengers-airline-loyalty/