Factors that will impact in-store shopping during Christmas in the UK 2020

Published by
D. Tighe,
Nov 27, 2020
According to the findings of a survey, for UK consumers the most important factor that would positively impact their in-store shopping experience during Christmas shopping season was limiting the number of customers allowed in premises. Respondents also stated that sterilization of stores (at 69 percent) and mask requirements for both customers (66 percent) and retail staff (52 percent) would make them feel comfortable when they were shopping for Christmas.

Share of factors that will make consumers feel more comfortable while shopping in physical stores during Christmas in the United Kingdom (UK) in 2020

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Release date

September 2020

Region

United Kingdom

Survey time period

August 2020

Number of respondents

2,296 respondents

Special properties

active shoppers

Supplementary notes

Percentages refer to "consumers who say the following factors will make them feel more comfortable shopping in-store".

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