During the coronavirus (COVID-19) pandemic, a worldwide survey was conducted from July to August 2020 to determine hotel guest preferences for contactless options during their stay. The results indicated that a slight majority of respondents, 52 percent, were not more likely to go to a hotel restaurant if they had the option of ordering online via app.
Share of hotel guests that would be more likely to go to the hotel restaurant if they could order food via an app worldwide as of August 2020
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Statistics on Digitalization of the hospitality industry worldwide
Overview
6
- Premium Statistic Global market size of the hospitality industry 2020-2021
- Premium Statistic Global market size of the smart hospitality sector 2020-2027
- Premium Statistic Key business priorities of travel and hospitality companies worldwide 2020
- Premium Statistic Key areas of digital strategy for travel/hospitality companies worldwide 2020
- Premium Statistic Travel/hospitality company confidence in meeting digital objectives worldwide 2020
- Premium Statistic Share of travel/hospitality companies incorporating digitalization worldwide 2020
Customer experience
6
- Premium Statistic Key reasons for hoteliers to use technology worldwide 2021
- Premium Statistic Importance of data analytics to travel and hospitality companies worldwide 2020
- Premium Statistic Travel/hosp. companies confidence in personalizing customer experience worldwide 2020
- Premium Statistic Key reasons for hoteliers to implement new technologies worldwide 2021
- Premium Statistic Key aspects of the guest experience hoteliers want to digitalize worldwide 2021
- Premium Statistic Odds of hotels implementing guest messaging solutions in the next year worldwide 2021
Customer opinion
6
- Premium Statistic COVID-19: global travelers opinions on accommodations use of latest tech 2020
- Premium Statistic COVID-19: global travelers opinions on lodging using the latest tech 2020, by country
- Premium Statistic Global hotel check-in/out tech preferences worldwide 2020
- Premium Statistic Percentage of hotel guests that would use an app to order room service worldwide 2020
- Premium Statistic Percentage of global hotel guests that would use an app to open their room door 2020
- Premium Statistic Global hotel guests that would use an app to order from hotel restaurants 2020
Cloud technology
4
- Premium Statistic Cloud-based IT software benefits in the travel/hospitality industry worldwide 2020
- Premium Statistic Familiarity with cloud computing in the travel/hospitality industry worldwide 2020
- Premium Statistic Key benefits of cloud computing in the hotel industry worldwide 2020
- Premium Statistic Hotels transferring to cloud tech in the next two years worldwide 2021
Further related statistics
17
- São Paulo: monthly occupancy rate of hotels 2020
- Estimated hotel demand from leisure group market after COVID-19 Singapore 2020
- Estimated hotel demand among corporate travelers Singapore after COVID-19 2020
- Expected duration of COVID-19 impact on hotel operations Singapore 2020
- Impact of COVID-19 on hotels against other health scares Singapore 2020
- Estimated hotel demand MICE after COVID-19 Singapore 2020
- Estimated hotel demand from leisure FIT travelers Singapore after COVID-19 2020
- Current measures taken to mitigate COVID-19 impact on hotel operations Singapore 2020
- Hoteliers that expected government support during COVID-19 Singapore 2020
- Hotel and hospitality in Germany: revenue decline after coronavirus (COVID-19) 2020
- COVID-19: economic impact on catering by confinement length Spain 2020
- ADR of hotels in Saudi Arabia 2019-2021
- Identified benefits of digital tools of SMBs' employees aged 18-34 Australia 2017
- Revenue growth in digital companies in the United Kingdom (UK) 2015, by sector
- Challenges to AI and automation implementation in healthcare worldwide 2020
- Number of digital jobs within the leading employers of digital talent in the UK 2015
- Digitally leading companies within TV and broadband in Norway 2018-2020
Further Content: You might find this interesting as well
Statistics
- São Paulo: monthly occupancy rate of hotels 2020
- Estimated hotel demand from leisure group market after COVID-19 Singapore 2020
- Estimated hotel demand among corporate travelers Singapore after COVID-19 2020
- Expected duration of COVID-19 impact on hotel operations Singapore 2020
- Impact of COVID-19 on hotels against other health scares Singapore 2020
- Estimated hotel demand MICE after COVID-19 Singapore 2020
- Estimated hotel demand from leisure FIT travelers Singapore after COVID-19 2020
- Current measures taken to mitigate COVID-19 impact on hotel operations Singapore 2020
- Hoteliers that expected government support during COVID-19 Singapore 2020
- Hotel and hospitality in Germany: revenue decline after coronavirus (COVID-19) 2020
- COVID-19: economic impact on catering by confinement length Spain 2020
- ADR of hotels in Saudi Arabia 2019-2021
- Identified benefits of digital tools of SMBs' employees aged 18-34 Australia 2017
- Revenue growth in digital companies in the United Kingdom (UK) 2015, by sector
- Challenges to AI and automation implementation in healthcare worldwide 2020
- Number of digital jobs within the leading employers of digital talent in the UK 2015
- Digitally leading companies within TV and broadband in Norway 2018-2020
Criton. (August 18, 2020). Share of hotel guests that would be more likely to go to the hotel restaurant if they could order food via an app worldwide as of August 2020 [Graph]. In Statista. Retrieved March 28, 2023, from https://www.statista.com/statistics/1189939/hotel-guest-app-usage-order-hotel-restaurant-worldwide/
Criton. "Share of hotel guests that would be more likely to go to the hotel restaurant if they could order food via an app worldwide as of August 2020." Chart. August 18, 2020. Statista. Accessed March 28, 2023. https://www.statista.com/statistics/1189939/hotel-guest-app-usage-order-hotel-restaurant-worldwide/
Criton. (2020). Share of hotel guests that would be more likely to go to the hotel restaurant if they could order food via an app worldwide as of August 2020. Statista. Statista Inc.. Accessed: March 28, 2023. https://www.statista.com/statistics/1189939/hotel-guest-app-usage-order-hotel-restaurant-worldwide/
Criton. "Share of Hotel Guests That Would Be More Likely to Go to The Hotel Restaurant If They Could Order Food via An App Worldwide as of August 2020." Statista, Statista Inc., 18 Aug 2020, https://www.statista.com/statistics/1189939/hotel-guest-app-usage-order-hotel-restaurant-worldwide/
Criton, Share of hotel guests that would be more likely to go to the hotel restaurant if they could order food via an app worldwide as of August 2020 Statista, https://www.statista.com/statistics/1189939/hotel-guest-app-usage-order-hotel-restaurant-worldwide/ (last visited March 28, 2023)
Share of hotel guests that would be more likely to go to the hotel restaurant if they could order food via an app worldwide as of August 2020 [Graph], Criton, August 18, 2020. [Online]. Available: https://www.statista.com/statistics/1189939/hotel-guest-app-usage-order-hotel-restaurant-worldwide/