In 2020, executives in the global travel and hospitality industry were surveyed on their ability to effectively deliver personalized experiences and messaging to their customers. The majority of respondents, 46 percent, stated that they felt somewhat confident about their ability to effectively deliver personalized experiences and messaging to their customers. Meanwhile, only four percent of respondents stated that they felt quite concerned.
Confidence level of travel and hospitality companies to deliver personalized experiences and messaging to their customers worldwide in 2020
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Statistics
- Number of accommodation establishments by type in Northland in New Zealand 2019
- Number of guest arrivals by accommodation type in Northland in New Zealand 2019
- Change in flight bookings by U.S. travelers due to COVID-19 2019-2020, by region
- Net business performance of UK hospitality and tourism start-ups in 2011, by sector
- Number of tourism employees in Albania 2014-2020, by service
- Number of employees in tourism industries in Moldova 2015-2021, by service
- UK hospitality & tourism industry: closure rate for start-ups in 2011, by sector
- Change in the retail value of travel in Asia from 2013 to 2015
- Annual value added of the tourism industry in Norway 2011-2019
- Average length of stay in hotels in Moldova 2010-2021
- Average length of stay in lodging premises in Portugal 2007-2021
- Alimentation Couche-Tard's road fuel revenues worldwide from 2017 to 2023
- Volume of letter mail per capita in selected countries in 2015 and 2016
- Ammonia consumption share Japan 2019, by production origin
- E-waste collection and recycling rates worldwide 2019, by region
Skift. (August 3, 2020). Confidence level of travel and hospitality companies to deliver personalized experiences and messaging to their customers worldwide in 2020 [Graph]. In Statista. Retrieved December 09, 2023, from https://www.statista.com/statistics/1249424/travel-hospitality-company-confidence-personalizing-customer-experience-worldwide/
Skift. "Confidence level of travel and hospitality companies to deliver personalized experiences and messaging to their customers worldwide in 2020." Chart. August 3, 2020. Statista. Accessed December 09, 2023. https://www.statista.com/statistics/1249424/travel-hospitality-company-confidence-personalizing-customer-experience-worldwide/
Skift. (2020). Confidence level of travel and hospitality companies to deliver personalized experiences and messaging to their customers worldwide in 2020. Statista. Statista Inc.. Accessed: December 09, 2023. https://www.statista.com/statistics/1249424/travel-hospitality-company-confidence-personalizing-customer-experience-worldwide/
Skift. "Confidence Level of Travel and Hospitality Companies to Deliver Personalized Experiences and Messaging to Their Customers Worldwide in 2020." Statista, Statista Inc., 3 Aug 2020, https://www.statista.com/statistics/1249424/travel-hospitality-company-confidence-personalizing-customer-experience-worldwide/
Skift, Confidence level of travel and hospitality companies to deliver personalized experiences and messaging to their customers worldwide in 2020 Statista, https://www.statista.com/statistics/1249424/travel-hospitality-company-confidence-personalizing-customer-experience-worldwide/ (last visited December 09, 2023)
Confidence level of travel and hospitality companies to deliver personalized experiences and messaging to their customers worldwide in 2020 [Graph], Skift, August 3, 2020. [Online]. Available: https://www.statista.com/statistics/1249424/travel-hospitality-company-confidence-personalizing-customer-experience-worldwide/