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WhatsApp users actions' as a result of policy change India 2021

In a survey conducted by Local Circles in January 2021, around 36 percent of the participants in India considered reducing WhatsApp usage drastically by either switching to alternative applications or by using other services such as e-mail or SMS. On the contrary, 15 percent of the respondents intended to move away from the app completely.

WhatsApp users actions' as a result of policy change in India as of January 2021

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In cooperation with
Release date

January 2021



Survey time period

January 2021

Number of respondents

8,977 respondents

Method of interview

Online panel

Supplementary notes

Survey question:
"WhatsApp's new privacy policy that is scheduled to come into force from February 8, 2021 allows WhatsApp and Facebook to share user information with businesses and third-party service providers that transact on these platforms. In light of this, what actions are you considering?"

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