Most difficult decisions for enterprise executives worldwide 2020, by category

What are the most difficult decisions you have had to make between Q2 and Q3 2020?

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Release date

February 2021



Survey time period


Number of respondents

3,000 respondents

Special properties


Method of interview

Online interview

Supplementary notes

*Respondents represent senior executive roles at their organizations: CEOs, public leaders, managing directors, general managers.

Respondents represent 26 industries. When safe, deep-dive interviews were conducted in-person with 24 CEOs from 11 industries and 11 countries.

The difference between outperformers and underperformers are revealed in each of the following key categories: leadership, technology, employees, open innovation, cybersecurity. Outperformers are more focused on priorities as opposed to underperformers, whose responses are generally more distributed.

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