Leading transactions made on mobile apps Indonesia 2021

Published by Hanadian Nurhayati-Wolff, Jan 12, 2023
According to a survey by Rakuten Insight on mobile app use in Indonesia, 77 percent of respondents stated that they had used a mobile app to purchase an item. In comparison, 12 percent of respondents stated that they had used an app to order or use a service.

Leading transactions made using smartphone apps in Indonesia as of September 2021

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Release date

November 2021

Region

Indonesia

Survey time period

September 9 to 30, 2021

Number of respondents

10,126 respondents

Age group

16 years and older

Method of interview

Online survey

Supplementary notes

Original question: Have you carried out the following transactions through an app? (choose all that apply)

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