In a 2023 conducted survey among consumers of goods and services in Australia, around 37 percent of respondents revealed that they often encountered the issue that their preferred product was out of stock. The top three issues of those surveyed pertained to problems with stock availability.
Leading issues consumers encountered when shopping for goods and services in Australia in the 12 months to June 2023
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Other statistics that may interest you Online deliveries and returns in the United Kingdom (UK)
E-commerce overview
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- Premium Statistic Revenue in the e-commerce market United Kingdom 2017-2027
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Parcel market
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- Premium Statistic Revenue of parcel shipping in the United Kingdom (UK) 2013-2023
- Premium Statistic Number of packages sent in the United Kingdom (UK) 2013-2023
- Premium Statistic Market share of top courier service providers in the UK 2022, by revenue
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Retailers
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- Premium Statistic Main shipping providers used by online stores in the UK 2023
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- Premium Statistic Return options offered by leading retailers in the UK 2024
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Consumer delivery preferences
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- Premium Statistic Top delivery criteria for online shoppers in the United Kingdom 2023
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- Premium Statistic Lack of wanted delivery options deterring online shopping in the UK 2023
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Consumer returns behavior
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- Premium Statistic Most returned online purchases by category in the UK 2024
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CommBank. (September 7, 2023). Leading issues consumers encountered when shopping for goods and services in Australia in the 12 months to June 2023 [Graph]. In Statista. Retrieved June 01, 2024, from https://www.statista.com/statistics/1412498/australia-leading-issues-with-retailers-consumers-encountered-when-shopping/
CommBank. "Leading issues consumers encountered when shopping for goods and services in Australia in the 12 months to June 2023." Chart. September 7, 2023. Statista. Accessed June 01, 2024. https://www.statista.com/statistics/1412498/australia-leading-issues-with-retailers-consumers-encountered-when-shopping/
CommBank. (2023). Leading issues consumers encountered when shopping for goods and services in Australia in the 12 months to June 2023. Statista. Statista Inc.. Accessed: June 01, 2024. https://www.statista.com/statistics/1412498/australia-leading-issues-with-retailers-consumers-encountered-when-shopping/
CommBank. "Leading Issues Consumers Encountered When Shopping for Goods and Services in Australia in The 12 Months to June 2023." Statista, Statista Inc., 7 Sep 2023, https://www.statista.com/statistics/1412498/australia-leading-issues-with-retailers-consumers-encountered-when-shopping/
CommBank, Leading issues consumers encountered when shopping for goods and services in Australia in the 12 months to June 2023 Statista, https://www.statista.com/statistics/1412498/australia-leading-issues-with-retailers-consumers-encountered-when-shopping/ (last visited June 01, 2024)
Leading issues consumers encountered when shopping for goods and services in Australia in the 12 months to June 2023 [Graph], CommBank, September 7, 2023. [Online]. Available: https://www.statista.com/statistics/1412498/australia-leading-issues-with-retailers-consumers-encountered-when-shopping/