Reasons U.S. consumers do not purchase hardware products online 2013
Main reasons U.S. consumers do not purchase hardware products online in 2013*
This statistic depicts the main reasons U.S. consumers do not purchase hardware products online in 2013. The survey revealed that 37 percent of the respondents avoid purchasing hardware products online because they feel they need to see/touch the item before purchasing it.
Main reasons U.S. consumers do not purchase hardware products online in 2013*
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| Reason | Share of respondents |
|---|---|
| Need to see/touch item before purchasing | 37% |
| Cost of delivery too high | 36% |
| Concerns about quality or freshness of product | 26% |
| Ease of returning time | 20% |
| Loss or damage in transit | 17% |
| Concerns about the size or fit | 16% |
Source
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Statistics on "Home improvement retail industry in the U.S."
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Statistics on "Home improvement retail industry in the U.S."
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