Opinions on switching energy suppliers in Great Britain 2015, by age

This statistic shows how consumers in Great Britain felt about switching energy suppliers in 2015, by age. 50 percent of 35 to 64 year olds surveyed were happy with their supplier(s), as well as 52 percent of the 65+ age group. In general the share of those happy with their suppliers was significantly higher than those who considered switching a hassle or were sceptical about doing it. Two percent of customers in the 65+ age bracket were in debt with their current suppliers.

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Release date

September 2015


United Kingdom (Great Britain)

Survey time period


Number of respondents

875 respondents

Age group

15 years and older

Method of interview

Computer-assisted personal interviews (CAPI)

Supplementary notes

Base of the survey included all those responsible for bills and who had never switched their gas or electricity suppliers.

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Statistics on "Energy consumer experience in the UK"

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