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Leading brands for online shopping experience in the United Kingdom (UK) 2014

This statistic shows the leading brands for best customer experience when online shopping, ranked by consumers in the United Kingdom in 2014. According to the survey the highest ranking brand for customer experience was Amazon UK, with 75.9 percent of respondents selecting the online retailer within their top five. Ebay ranked second with 42.6 percent and Argos third with 38.5 percent.

Leading brands for best customer experience online, ranked by consumers in the United Kingdom (UK) in 2014*

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Sources

Release date

May 2014

Region

United Kingdom

Survey time period

2014

Number of respondents

2,000 respondents

Age group

18 years and older

Special properties

Nationally representative of UK consumers

Method of interview

Questionnaire and personal interview

Supplementary notes

* Respondents were given a list of retailers from which to select their top five.

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