Leading brands for online shopping experience in the United Kingdom (UK) 2014

Leading brands for best customer experience online, ranked by consumers in the United Kingdom (UK) in 2014*

by Statista Research Department, last edited May 22, 2014
Leading brands for online shopping experience in the United Kingdom (UK) 2014 This statistic shows the leading brands for best customer experience when online shopping, ranked by consumers in the United Kingdom in 2014. According to the survey the highest ranking brand for customer experience was Amazon UK, with 75.9 percent of respondents selecting the online retailer within their top five. Ebay ranked second with 42.6 percent and Argos third with 38.5 percent.
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Leading brands for best customer experience online, ranked by consumers in the United Kingdom (UK) in 2014*

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Share of respondents
Amazon (.co.uk)75.9%
Ebay42.6%
Argos38.5%
Tesco31.7%
Marks & Spencer23.2%
John Lewis21.6%
Asda19.8%
Next16.3%
Sainsbury's13.9%
Boots13.8%
Share of respondents
Amazon (.co.uk)75.9%
Ebay42.6%
Argos38.5%
Tesco31.7%
Marks & Spencer23.2%
John Lewis21.6%
Asda19.8%
Next16.3%
Sainsbury's13.9%
Boots13.8%
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by Statista Research Department, last edited May 22, 2014
This statistic shows the leading brands for best customer experience when online shopping, ranked by consumers in the United Kingdom in 2014. According to the survey the highest ranking brand for customer experience was Amazon UK, with 75.9 percent of respondents selecting the online retailer within their top five. Ebay ranked second with 42.6 percent and Argos third with 38.5 percent.
Show more
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