This statistic shows the reasons consumers gave in a customer satisfaction survey for changing business service providers in the United Kingdom in 2013. Of respondents, 20 percent said they changed due to consistently bad customer service.
Why have you changed providers over the past 12 months?
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Call Centre a2z. (July 31, 2013). Why have you changed providers over the past 12 months? [Graph]. In Statista. Retrieved September 20, 2024, from https://www.statista.com/statistics/326874/reasons-for-switching-business-service-providers-in-the-united-kingdom/
Call Centre a2z. "Why have you changed providers over the past 12 months?." Chart. July 31, 2013. Statista. Accessed September 20, 2024. https://www.statista.com/statistics/326874/reasons-for-switching-business-service-providers-in-the-united-kingdom/
Call Centre a2z. (2013). Why have you changed providers over the past 12 months?. Statista. Statista Inc.. Accessed: September 20, 2024. https://www.statista.com/statistics/326874/reasons-for-switching-business-service-providers-in-the-united-kingdom/
Call Centre a2z. "Why Have You Changed Providers over The past 12 Months?." Statista, Statista Inc., 31 Jul 2013, https://www.statista.com/statistics/326874/reasons-for-switching-business-service-providers-in-the-united-kingdom/
Call Centre a2z, Why have you changed providers over the past 12 months? Statista, https://www.statista.com/statistics/326874/reasons-for-switching-business-service-providers-in-the-united-kingdom/ (last visited September 20, 2024)
Why have you changed providers over the past 12 months? [Graph], Call Centre a2z, July 31, 2013. [Online]. Available: https://www.statista.com/statistics/326874/reasons-for-switching-business-service-providers-in-the-united-kingdom/