The statistic presents data on consumer satisfaction with selected specialty retail stores in the United States from 2015 to 2020. In 2020, L Brands recorded an index score of 81, which was four points above the average specialty retail score rating of 77. The index score is based on a 100-point scale.
Customer satisfaction with selected specialty retail stores in the United States from 2015 to 2020
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ACSI. (March 2, 2021). Customer satisfaction with selected specialty retail stores in the United States from 2015 to 2020 [Graph]. In Statista. Retrieved May 18, 2022, from https://www.statista.com/statistics/882672/customer-satisfaction-with-selected-specialty-retail-stores-us/
ACSI. "Customer satisfaction with selected specialty retail stores in the United States from 2015 to 2020." Chart. March 2, 2021. Statista. Accessed May 18, 2022. https://www.statista.com/statistics/882672/customer-satisfaction-with-selected-specialty-retail-stores-us/
ACSI. (2021). Customer satisfaction with selected specialty retail stores in the United States from 2015 to 2020. Statista. Statista Inc.. Accessed: May 18, 2022. https://www.statista.com/statistics/882672/customer-satisfaction-with-selected-specialty-retail-stores-us/
ACSI. "Customer Satisfaction with Selected Specialty Retail Stores in The United States from 2015 to 2020." Statista, Statista Inc., 2 Mar 2021, https://www.statista.com/statistics/882672/customer-satisfaction-with-selected-specialty-retail-stores-us/
ACSI, Customer satisfaction with selected specialty retail stores in the United States from 2015 to 2020 Statista, https://www.statista.com/statistics/882672/customer-satisfaction-with-selected-specialty-retail-stores-us/ (last visited May 18, 2022)
