U.S. customer satisfaction with social media sites in 2017 (index score)

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ACSI score (100-point scale)
Google+81
Pinterest78
Wikipedia77
Instagram75
YouTube74
Twitter70
Tumblr68
Facebook68
LinkedIn65
© Statista 2017

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About This Statistic

This graph shows the American Customer Satisfaction Index (ACSI) of customer satisfaction with social media websites in 2017. Overall, Google+ scored the highest level of customer satisfaction with 81 index points. Facebook, the most popular social media site in the U.S., had a score of 68 index points.

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