ACSI - U.S. customer satisfaction with social media sites 2018

U.S. customer satisfaction with social media sites in 2018 (index score)

by J. Clement, last edited Jul 26, 2018
ACSI - U.S. customer satisfaction with social media sites 2018 This graph shows the American Customer Satisfaction Index (ACSI) of customer satisfaction with social media websites in 2018. Overall, Pinterest scored the highest level of customer satisfaction with 80 index points. Facebook was ranked seventh with an index score rating of 67 / 100 index points.
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U.S. customer satisfaction with social media sites in 2018 (index score)

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ACSI score (100-point scale)
Pinterest80
Google+79
Wikipedia77
YouTube75
Instagram72
Tumblr68
Facebook67
LinkedIn66
Twitter66
ACSI score (100-point scale)
Pinterest80
Google+79
Wikipedia77
YouTube75
Instagram72
Tumblr68
Facebook67
LinkedIn66
Twitter66
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by J. Clement, last edited Jul 26, 2018
This graph shows the American Customer Satisfaction Index (ACSI) of customer satisfaction with social media websites in 2018. Overall, Pinterest scored the highest level of customer satisfaction with 80 index points. Facebook was ranked seventh with an index score rating of 67 / 100 index points.
Show more
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