Try our corporate solution for free!
(212) 419-8294
vianny.gutierrez-cruz@statista.com

ACSI - U.S. customer satisfaction with social platforms 2020-2021

Published by Statista Research Department, Apr 28, 2022
This graph shows the American Customer Satisfaction Index (ACSI) of customer satisfaction with social media websites between July 2020 and June 2021. Overall, Pinterest scored the highest level of customer satisfaction with 78 index points. Twitter was ranked last with an index score rating of 61/100 index points.

U.S. customer satisfaction with select social media from July 2020 to June 2021 (index score)

Loading statistic...

© Statista 2022
You need to log in to download this statistic
Register for free
Already a member?
Log in
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

July 2021

Region

United States

Survey time period

July 2020 to June 2021

Number of respondents

5,544 respondents

Method of interview

Online survey

Supplementary notes

Data from interviews with approximately 70,000 customers annually are used as inputs into an econometric model to measure satisfaction with more than 200 companies in 44 industries and 10 economic sectors, as well as more than 130 federal government departments, agencies, and websites. Results are released on a monthly basis with all measures reported using a 0 to 100 scale.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Single Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* Prices do not include sales tax.

Statistics on "Facebook usage in the United States"

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Further Content: You might find this interesting as well

Statistics

Topics

TumblrSocial mediaFacebookTwitterInstagram
Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.
Menu