Interest in using social media when interacting with public services 2014

This statistic presents the share of citizens who are interested in using social media when interacting with government departments offering public services. As of January 2014, 81 percent of respondents from India used social media to contact public services or expressed an interest in doing so.

Would you personally like to use social media in the future when interacting with government departments offering public services?

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Source

Release date

February 2014

Region

Worldwide

Survey time period

January 2014

Number of respondents

5,000 respondents

Method of interview

Online survey

Supplementary notes

Survey date is presumed.
Online or mobile access

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Statistics on "E-government"

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