Complaints resolution by United Kingdom (UK) banks 2014

This statistic depicts bank customers satisfaction levels resulting from the ways, in which the United Kingdom (UK) banks handled their complaints as of 2014. Approximately 52 percent of customers shared that they were not satisfied with the complaint handling processes in the UK banks.

Customer satisfaction levels regarding the complaints resolution procedures in United Kingdom (UK) banks as of 2014

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Source

Release date

September 2014

Region

United Kingdom

Survey time period

April and May 2014

Number of respondents

2,000 respondents

Age group

18 years and older

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Statistics on "Leading banks in the United Kingdom (UK)"

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