Retail banking: customer experience index in Western Europe 2016

Retail banking customer experience index level for selected Western European countries as of 2016

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Release date

April 2016

Region

Europe

Survey time period

2016

Number of respondents

16,000 respondents

Special properties

retail banking customers from 32 countries

Supplementary notes

Higher numbers indicate a better customer experience.

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Statistics on " Banking in Poland "

Other statistics that may interest you Banking in Poland

Overview

8

Banking system efficiency & stability

6

Cooperative banks

7

Mobile & online banking

8

Retail banking

8

Investment banking

8

Deposits & liabilities

8

Money supply & cash payments

8

Further related statistics

10
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* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
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  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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