This statistic shows the American customer satisfaction index scores for American Airlines in the United States from 1995 to 2021. American Airlines received an American customer satisfaction index score of 75 in 2021.
American customer satisfaction index scores for American Airlines in the United States from 1995 to 2021*
* The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 47 industries (including e-commerce and e-business), more than 225 companies, and over 200 federal or local government services.
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ACSI. (May 4, 2021). American customer satisfaction index scores for American Airlines in the United States from 1995 to 2021* [Graph]. In Statista. Retrieved July 03, 2022, from https://www.statista.com/statistics/422099/american-customer-satisfaction-index-for-american-airlines-us/
ACSI. "American customer satisfaction index scores for American Airlines in the United States from 1995 to 2021*." Chart. May 4, 2021. Statista. Accessed July 03, 2022. https://www.statista.com/statistics/422099/american-customer-satisfaction-index-for-american-airlines-us/
ACSI. (2021). American customer satisfaction index scores for American Airlines in the United States from 1995 to 2021*. Statista. Statista Inc.. Accessed: July 03, 2022. https://www.statista.com/statistics/422099/american-customer-satisfaction-index-for-american-airlines-us/
ACSI. "American Customer Satisfaction Index Scores for American Airlines in The United States from 1995 to 2021*." Statista, Statista Inc., 4 May 2021, https://www.statista.com/statistics/422099/american-customer-satisfaction-index-for-american-airlines-us/
ACSI, American customer satisfaction index scores for American Airlines in the United States from 1995 to 2021* Statista, https://www.statista.com/statistics/422099/american-customer-satisfaction-index-for-american-airlines-us/ (last visited July 03, 2022)
