Opinion of Spanish companies on guarantees and returns when selling online in EU 2014

This statistic illustrates the level of concern of Spanish companies when selling their products and/or services online to other EU countries with regard to expensive guarantees and returns. 46 percent of companies stated that guarantees and returns costs were not a problem in 2014.

Were expensive guarantees and returns are a problem for your company when selling or trying to sell online to other EU countries in Spain in 2014?

Share of companies selling online
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Source

Release date

May 2015

Region

Spain

Survey time period

January 19 to February 6, 2015

Number of respondents

400 interviews

Method of interview

Telephone interview

Supplementary notes

This question was phrased by the source as follows: 'For each of the following difficulties that may present itself when selling of trying to sell on line to other EU countries, can you tell me if it has been a major problem, a minor problem or not a problem at all? - Guarantees and returns are too expensive.'

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