This statistic displays the distribution of "no hang-up" fraud complaints to the Financial Ombudsman listed by amount of money lost to vishing fraud in the United Kingdom (UK) between 2012 and 2014. It shows that the same share (16%) of people who complained about financial fraud lost between one and 999 British pounds and between 5,000 and 9,999 British pounds in one or more phone banking fraud attacks.
Amount of money lost in "no hang-up" financial fraud (vishing) by consumers who complained to the Omsbudman in the United Kingdom (UK) in 2015 (in GBP)
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Statistics on Banking channels in the United Kingdom (UK)
Branch banking
8
- Premium Statistic Frequency of visits to main current account bank branch UK 2015
- Premium Statistic Reasons for visits to bank branch according to current account holders in the UK 2015
- Premium Statistic Importance of branch location in main current account bank UK 2015
- Premium Statistic Level of satisfaction with branch location of the main bank in the UK 2015
- Premium Statistic Level of satisfaction with service quality in main current account bank UK 2015
- Premium Statistic Banking: main current account length of use by frequent branch users UK 2015
- Premium Statistic Importance of bank branch accessibility nationally in the UK 2015
- Premium Statistic Banks services via branch finder tool United Kingdom (UK) 2015, by area of service
Online and mobile banking
8
- Basic Statistic Share of people using online banking in Great Britain 2007-2022
- Premium Statistic Online banking in Great Britain 2014-2020, by device
- Basic Statistic Frequency of internet banking in United Kingdom (UK) 2010-2015
- Premium Statistic Recent online banking use in the United Kingdom (UK) 2015, by family financial status
- Premium Statistic Frequency of account holders internet banking services usage in the UK 2015
- Premium Statistic Online banking services usage by smartphone owners in the UK in 2015
- Premium Statistic Importance of internet banking in main current account bank in the UK 2015
- Premium Statistic Reputation damage for parties involved in banking data security breaches UK in 2015
Banking apps
8
- Premium Statistic Frequency of smartphone or tablet banking by current account holders UK 2015, by age
- Premium Statistic Mobile banking services usage by UK smartphone users in 2015
- Premium Statistic Level of satisfaction with the banking app of main bank in the UK 2015
- Premium Statistic Mobile banking services usage actions UK adults in 2015
- Basic Statistic Bank customer priorities driving mobile apps quality in the United Kingdom (UK) 2014
- Premium Statistic Functionality and usability of banking apps: overall score UK 2014
- Premium Statistic Mobile banking services usage of the United Kingdom (UK) adults in 2015, by bank size
- Premium Statistic Mobile banking services usage of the United Kingdom adults in 2015, by income level
Banking channels for major banks
5
- Premium Statistic Banking channels used by Lloyds customers in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by TSB customers in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by Barclays customers in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by Santander clients in the United Kingdom (UK) 2015
- Premium Statistic Banking channels used by Nationwide clients in the United Kingdom (UK) 2015
General summary: customer preference
5
- Basic Statistic Frequency of use of banking channels the UK 2011-2015
- Basic Statistic Preference for banking channels use habits in the United Kingdom (UK) 2014
- Basic Statistic Banking channels usage in the United Kingdom (UK) in 2014, by frequency of use
- Basic Statistic Preferred banking methods among Great Britain population in 2014, by age group
- Basic Statistic Banking channels preferred to access services in Great Britain (the UK) 2014
Further related statistics
17
- Reasons for complaining about a "no hang-up" (vishing) financial fraud UK 2015
- Consumers who complained about phone banking "no hang-up fraud"UK 2015, by region
- Age of consumers who complained about "no hang-up" vishing fraud in the UK 2015
- Types of "no hang-up frauds" (vishing) in the complaints reviewed UK 2015
- Telephone banking services use by UK smartphone owners in 2015
- Methods for managing personal finance in Great Britain 2004, 2014 and 2019
- Banking channels used by TSB Bank customers in the United Kingdom (UK) in 2014
- Mobile banking penetration in the U.S. 2014
- Fraud cases in the City of London 2017
- Mobile banking penetration in selected African markets 2011
- Number of identity theft victims in the United States in 2012, by age of victim
- Consumer fraud report rate, by state U.S. 2021
- Development of phone banking fraud cases in the UK 2012-2020
- Identity fraud victims in the U.S. 2011-2016
- Frequency of phone banking in United Kingdom (UK) 2010-2015
- Cost per dollar of fraud for retailers and online merchants in the U.S. 2016-2021
- Number of online shopping frauds in the UK from January 2019 - June 2020
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Statistics
- Reasons for complaining about a "no hang-up" (vishing) financial fraud UK 2015
- Consumers who complained about phone banking "no hang-up fraud"UK 2015, by region
- Age of consumers who complained about "no hang-up" vishing fraud in the UK 2015
- Types of "no hang-up frauds" (vishing) in the complaints reviewed UK 2015
- Telephone banking services use by UK smartphone owners in 2015
- Methods for managing personal finance in Great Britain 2004, 2014 and 2019
- Banking channels used by TSB Bank customers in the United Kingdom (UK) in 2014
- Mobile banking penetration in the U.S. 2014
- Fraud cases in the City of London 2017
- Mobile banking penetration in selected African markets 2011
- Number of identity theft victims in the United States in 2012, by age of victim
- Consumer fraud report rate, by state U.S. 2021
- Development of phone banking fraud cases in the UK 2012-2020
- Identity fraud victims in the U.S. 2011-2016
- Frequency of phone banking in United Kingdom (UK) 2010-2015
- Cost per dollar of fraud for retailers and online merchants in the U.S. 2016-2021
- Number of online shopping frauds in the UK from January 2019 - June 2020
Financial Ombudsman Service. (July 6, 2015). Amount of money lost in "no hang-up" financial fraud (vishing) by consumers who complained to the Omsbudman in the United Kingdom (UK) in 2015 (in GBP) [Graph]. In Statista. Retrieved March 23, 2023, from https://www.statista.com/statistics/467401/money-lost-in-telephone-financial-fraud-uk/
Financial Ombudsman Service. "Amount of money lost in "no hang-up" financial fraud (vishing) by consumers who complained to the Omsbudman in the United Kingdom (UK) in 2015 (in GBP)." Chart. July 6, 2015. Statista. Accessed March 23, 2023. https://www.statista.com/statistics/467401/money-lost-in-telephone-financial-fraud-uk/
Financial Ombudsman Service. (2015). Amount of money lost in "no hang-up" financial fraud (vishing) by consumers who complained to the Omsbudman in the United Kingdom (UK) in 2015 (in GBP). Statista. Statista Inc.. Accessed: March 23, 2023. https://www.statista.com/statistics/467401/money-lost-in-telephone-financial-fraud-uk/
Financial Ombudsman Service. "Amount of Money Lost in "No Hang-up" Financial Fraud (Vishing) by Consumers Who Complained to The Omsbudman in The United Kingdom (Uk) in 2015 (in Gbp)." Statista, Statista Inc., 6 Jul 2015, https://www.statista.com/statistics/467401/money-lost-in-telephone-financial-fraud-uk/
Financial Ombudsman Service, Amount of money lost in "no hang-up" financial fraud (vishing) by consumers who complained to the Omsbudman in the United Kingdom (UK) in 2015 (in GBP) Statista, https://www.statista.com/statistics/467401/money-lost-in-telephone-financial-fraud-uk/ (last visited March 23, 2023)
Amount of money lost in "no hang-up" financial fraud (vishing) by consumers who complained to the Omsbudman in the United Kingdom (UK) in 2015 (in GBP) [Graph], Financial Ombudsman Service, July 6, 2015. [Online]. Available: https://www.statista.com/statistics/467401/money-lost-in-telephone-financial-fraud-uk/