Consumers lost money in "no hang-up" financial fraud in the UK 2015

Amount of money lost in "no hang-up" financial fraud (vishing) by consumers who complained to the Omsbudman in the United Kingdom (UK) in 2015

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Source

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Release date

July 2015

Region

United Kingdom

Survey time period

2012 to 2014

Number of respondents

173*

Age group

18 years and older**

Supplementary notes

*Between mid-2012 and the end of 2014, the ombudsman service resolved 185 complaints of financial fraud involving a no hang-up scam, brought by 173 individual consumers.
**80% of affected individuals were over 55.

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Statistics on " Banking channels in the United Kingdom (UK) "

Statistics on Banking channels in the United Kingdom (UK)

Branch banking

8

Online and mobile banking

8

Banking apps

8

Banking channels for major banks

5

General summary: customer preference

5

Further related statistics

17
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