Consumers lost money in "no hang-up" financial fraud in the UK 2015

This statistic displays the distribution of "no hang-up" fraud complaints to the Financial Ombudsman listed by amount of money lost to vishing fraud in the United Kingdom (UK) between 2012 and 2014. It shows that the same share (16%) of people who complained about financial fraud lost between one and 999 British pounds and between 5,000 and 9,999 British pounds in one or more phone banking fraud attacks.

Amount of money lost in "no hang-up" financial fraud (vishing) by consumers who complained to the Omsbudman in the United Kingdom (UK) in 2015

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Release date

July 2015


United Kingdom

Survey time period

2012 to 2014

Number of respondents


Age group

18 years and older**

Supplementary notes

*Between mid-2012 and the end of 2014, the ombudsman service resolved 185 complaints of financial fraud involving a no hang-up scam, brought by 173 individual consumers.
**80% of affected individuals were over 55.

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Statistics on "Banking channels in the United Kingdom (UK)"

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