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Consumer complaints in the U.S., by complaint type 2018
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Consumer complaints in the U.S., by complaint type 2018
Number of consumer complaints lodged with the U.S. Federal Trade Commission in 2018, by complaint type
by Erin Duffin,
last edited
Apr 29, 2019
This statistic shows the frequency of customer complaints filed with the FTC in the U.S., by the category of the complaint. In 2018, complaints relating to imposter scams were the most numerous with 535,417 complaints being lodged with the Federal Trade Commission. Imposter scam related complaints amounted to around 17.9 percent of all complaints that year.
Number of consumer complaints lodged with the U.S. Federal Trade Commission in 2018, by complaint type
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by Erin Duffin,
last edited
Apr 29, 2019
This statistic shows the frequency of customer complaints filed with the FTC in the U.S., by the category of the complaint. In 2018, complaints relating to imposter scams were the most numerous with 535,417 complaints being lodged with the Federal Trade Commission. Imposter scam related complaints amounted to around 17.9 percent of all complaints that year.
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- Release date
- February 2019
- Region
- United States
- Survey time period
- 2018
Source
- Show sources information
- Show publisher information
- Release date
- February 2019
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- Region
- United States
- Survey time period
- 2018
Other statistics on the topic
U.S. consumers and cyber crime
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Statistics on "U.S. consumers and cyber crime"
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- Cases of fraud in the U.S., by country in which reported company is based, 2016
- Consumer complaints in the U.S. 2001-2018
- Consumer complaints of fraud in the U.S. 2001-2018
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- Amount lost in fraud complaint cases filed with the U.S. F.T.C. 2014-2018
- Reported cases of fraud in the U.S., by victims age, 2018
- Metro areas with the highest rate of identity theft in the U.S., 2018
- Metro areas with the highest rate of fraud in the U.S., 2018
- Frequency of methods used by fraudsters to contact consumers in the U.S. in 2018
- Median amount paid to fraudsters in reported cases in the U.S., by state, 2018
- Amount lost in reported cases of fraud in the U.S., by state, 2018
- Reported cases of identity theft in the U.S., by state, 2018
- Reported cases of fraud in the U.S., by state, 2018
- Canada: number of victims of identity fraud from 2012 to 2014
- Canada: economic damage Canadians suffered from identity fraud 2012-2014
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- Canadian victims of Canadian-based mass marketing fraud from 2012 to 2014
- Canadian complaints of Canadian-based mass marketing fraud 2012 to 2014
- Economic damage U.S. citizens suffered from Canadian mass marketing fraud 2012-2014
- Canada: top 5 mass marketing fraud schemes reported by complainants 2014
Studies
- 2018 CPA Canada Fraud Survey
- Consumer Sentinel Network - Data Book 2018
- Health Care Fraud and Abuse Control Program Annual Report for Fiscal Year 2018
- Medicaid Fraud Control Units Fiscal Year 2018 Annual Report
- 2018 Global Economic Crime and Fraud Survey: US perspectives
- 2018 Global Economic Crime and Fraud Survey: Canadian Insights
- Health Care Fraud and Abuse Control Program Annual Report for Fiscal Year 2017
- Medicaid Fraud Control Units Fiscal Year 2017 Annual Report
- Identity Theft: Trends and Issues
- Property crime in the United States
- Consumer Sentinel Network - Data Book 2016
- Consumer Sentinel Network - Data Book 2014
- Consumer Sentinel Network - Data Book 2013
- Consumer Sentinel Network - Data Book 2015
- 2014 Report to the Nations on Occupational Fraud and Abuse
Statistics on "U.S. consumers and cyber crime"
- Annual number of data breaches and exposed records in the United States from 2005 to 2018 (in millions)
- Number of compromised data records in selected data breaches as of May 2019 (in millions)
- Cyber crime with the highest amount of victim losses in 2018, by type (in million U.S. dollars)
- Loss through cyber crime in the United States in 2018, by victim state (in million U.S. dollars)
- Types of cyber crime most frequently reported to the IC3 in 2018, by victim count
- Amount of monetary damage caused by reported cyber crime to the IC3 from 2001 to 2018 (in million U.S. dollars)
- Incoming complaints about internet crime on the IC3 website from 2000 to 2018 (in 1,000)
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- Share of online adults in the United States who believe the risk of becoming a victim of cybercrime is increasing as of September 2018
- Level of cybercrime risk awareness among adults in the United States as of September 2018, by region
- How well do you personally protect yourself on the internet?
- How safe do you consider the internet in general when it comes to personal data?
- Which of the risks related to the use of the internet are you aware of?
- What would be the two worst things that could happen to you online?
- What have you personally or people in your near surroundings already experienced online?
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- Perception on law enforcement doing enough to fight cybercrime according to adults in the United States as of September 2018
- Share of internet users in the United States who have been victim of online identity theft as of October 2018
- Share of adult internet users in the United States who have personally experienced online harassment as of December 2018
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- Percentage of social media users in the United States who have a private social media account as of September 2018
- Percentage of social media users in the United States who have a private social media account as of September 2018, by age group
- Percentage of internet users in the United States who feel that their data and personal information is vulnerable to hackers as of July 2019
- Percentage of internet users in the United States who feel that their data and personal information is vulnerable to hackers as of July 2019, by gender
- Percentage of internet users in the United States who feel that their data and personal information is vulnerable to hackers as of July 2019, by age group
- Share of internet users in the United States who do not trust that social networks will protect their data and information as of May 2018, by age group
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- Actions taken in last three years because of security and privacy issues when using the internet according to online users in the United States as of September 2018
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- Share of internet users in the United States who use the same password for multiple online accounts as of October 2018, by age group
- Share of adults in the United States who changed their passwords for selected online services in the past 12 months as of September 2018
- Most common methods how adults in the United States keep track of their most important login information as of January 2019
- Most common methods how adults in the United States keep track of their most important login information as of January 2019, by age group
- Fraud complaints lodged with the F.T.C. in the U.S., by fraudulent company's country of origin, in 2016
- Total number of consumer complaints filed with the U.S. Federal Trade Commission from 2001 to 2018
- Number of consumer complaints relating to fraud lodged with the U.S. Federal Trade Commission from 2001 to 2018
- Number of consumer complaints relating to identity theft lodged with the U.S. Federal Trade Commission from 2001 to 2018
- Amount paid to fraudsters in fraud complaints lodged with the F.T.C. in the U.S. from 2014 to 2018 (in million U.S. dollars)
- Fraud complaints lodged with the FTC in the U.S., by victims age in 2018
- Ranking of metropolitan areas in the U.S. by highest rate of identity theft complaints lodged with the FTC, 2018 (per 100,000 population)
- Ranking of metropolitan areas in the U.S. by highest rate of fraud complaints lodged with the FTC, 2018 (per 100,000 population)
- Number of fraud complaints lodged with the F.T.C. in the U.S.in 2018, by fraudsters method of contacting consumers
- Median amount paid in fraud complaints lodged with the F.T.C. in the U.S., by state in 2018 (in U.S. dollars)
- Financial losses in fraud complaints lodged with the F.T.C. in the U.S., by state in 2018 (in 1,000 U.S. dollars)
- Identity theft complaints lodged with the F.T.C. in the U.S., by state in 2018
- Fraud complaints lodged with the F.T.C. in the U.S., by state in 2018
- Number of victims of identity fraud in Canada from 2012 to 2014
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- Have you ever experienced identity theft or fraud while traveling?
- Number of Canadian victims of Canadian-based mass marketing fraud from 2012 to 2014
- Number of Canadian complaints of Canadian-based mass marketing fraud from 2012 to 2014
- Economic damage U.S. citizens suffered from Canadian-based mass marketing fraud from 2012 to 2014 (in Canadian dollars)
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