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Consumer complaints, by complaint type U.S. 2021

Published by Erin Duffin, Dec 7, 2022
In 2021, complaints relating to identity theft were the most numerous, with 1,434,676 complaints being lodged with the Federal Trade Commission (FTC) in the United States. Imposter scams, online shopping and negative reviews, credit bureaus, information furnishers, and report users, and banks and lenders rounded out the top five consumer complaints with the FTC.

Number of consumer complaints lodged with the U.S. Federal Trade Commission in 2021, by complaint type

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Release date

February 2022

Region

United States

Survey time period

2021

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Statistics on " U.S. consumers and cyber crime "

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Statistics on U.S. consumers and cyber crime

Overview

4

Incidents and data breaches

8

Consumer behavior

7

Awareness and prevention

6

Privacy and social media

6

Privacy regulations

8

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