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Online banking in Great Britain 2014-2019, by device
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Online banking in Great Britain 2014-2019, by device
Penetration of online banking in Great Britain from first quarter of 2014 to first quarter of 2019, by device
by Tugba Sabanoglu,
last edited
Jul 23, 2019
This statistic displays the findings of a survey on the penetration of online banking in Great Britain (GB) from the first quarter of 2014 to the first quarter of 2019. During the most recent wave conducted by Ipsos Mori Capibus, it was found that 64 percent of individuals (aged between 15-34) reported having done online banking via smartphone within the three months prior to the survey in the first quarter of 2019. Over the period in question, online banking penetration was lowest among smartphone owners in the first quarter of 2014, at 31 percent.
Penetration of online banking in Great Britain from first quarter of 2014 to first quarter of 2019, by device
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by Tugba Sabanoglu,
last edited
Jul 23, 2019
This statistic displays the findings of a survey on the penetration of online banking in Great Britain (GB) from the first quarter of 2014 to the first quarter of 2019. During the most recent wave conducted by Ipsos Mori Capibus, it was found that 64 percent of individuals (aged between 15-34) reported having done online banking via smartphone within the three months prior to the survey in the first quarter of 2019. Over the period in question, online banking penetration was lowest among smartphone owners in the first quarter of 2014, at 31 percent.
- Show sources information
- Show publisher information
- Release date
- March 2019
- In cooperation with:
- Region
- United Kingdom (Great Britain)
- Survey time period
- 1st quarter 2014 to 1st quarter 2019
- Number of respondents
- approximately 1,000*
- Age group
- 15 years and older
- Method of interview
- Face-to-face interview
- Supplementary notes
-
* Number of respondents: n (tablet users) = circa 300 to 500 per wave; n (smartphone users) = circa 500 to 750 per wave; n (all individuals) = circa 1,000 per wave.
Q2 2018 data was not provided by the source. ** Refers to individuals aged 15-34.
Data for surveys previous to 2019 published earlier by the source.
Source
- Show sources information
- Show publisher information
- Release date
- March 2019
- In cooperation with:
More information
- Region
- United Kingdom (Great Britain)
- Survey time period
- 1st quarter 2014 to 1st quarter 2019
- Number of respondents
- approximately 1,000*
- Age group
- 15 years and older
- Method of interview
- Face-to-face interview
- Supplementary notes
-
* Number of respondents: n (tablet users) = circa 300 to 500 per wave; n (smartphone users) = circa 500 to 750 per wave; n (all individuals) = circa 1,000 per wave.
Q2 2018 data was not provided by the source. ** Refers to individuals aged 15-34.
Data for surveys previous to 2019 published earlier by the source.
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Frequency of internet banking in United Kingdom (UK) 2010-2015
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Banking channels in the United Kingdom (UK)
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Statistics on "Banking channels in the United Kingdom (UK)"
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The most important statistics
- Personal current banking account holders frequency of visits to bank branch in the United Kingdom (UK) in 2015Frequency of visits to main current account bank branch UK 2015
- Reasons for bank branch vistis by personal current account holders in the last year in the United Kingdom (UK) in 2015Reasons for visits to bank branch according to current account holders in the UK 2015
- Customer opinion on the importance of conveniently located branches of the main account bank in the United Kingdom (UK) in 2015Importance of branch location in main current account bank UK 2015
- Customer satisfaction with main bank conveniently located branches in the United Kingdom (UK) in 2015Level of satisfaction with branch location of the main bank in the UK 2015
- Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015Level of satisfaction with service quality in main current account bank UK 2015
- Length of time frequent branch users had their main current account in the United Kingdom (UK) in 2015Banking: main current account length of use by frequent branch users UK 2015
- Importance of bank branch availability nationally according to current account holders in the United Kingdom (UK) in 2015Importance of bank branch accessibility nationally in the UK 2015
- Number of banks providing selected services via their branch finder tool online in the United Kingdom (UK) as of March 2015, by area of serviceBanks services via branch finder tool United Kingdom (UK) 2015, by area of service
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The most important statistics
- Online banking penetration in Great Britain from 2007 to 2019Share of people using internet banking in Great Britain 2007-2019
- Penetration of online banking in Great Britain from first quarter of 2014 to first quarter of 2019, by deviceOnline banking in Great Britain 2014-2019, by device
- Share of current account holders using online banking at least once a month in the United Kingdom (UK) from 2010 to 2015Frequency of internet banking in United Kingdom (UK) 2010-2015
- Share of consumers that have used online banking in the past three months in the United Kingdom (UK) as of 2015, by family financial statusRecent online banking use in the United Kingdom (UK) 2015, by family financial status
- Frequency of internet banking use by personal current account holders in the United Kingdom (UK) in 2015, by age groupFrequency of account holders internet banking services usage in the UK 2015
- Frequency of online banking services use according to smartphone owners in the United Kingdom (UK) in 2015Online banking services usage by smartphone owners in the UK in 2015
- Customer opinion on the importance of internet banking provided by their main current account bank in the United Kingdom (UK) in 2015Importance of internet banking in main current account bank in the UK 2015
- Reputation damage of parties involved in possible banking data security breaches in the United Kingdom (UK) in 2015*Reputation damage for parties involved in banking data security breaches UK in 2015
- Banking apps
The most important statistics
- Frequency of smartphone or tablet app banking by personal current accounts holders in the United Kingdom (UK) in 2015, by age groupFrequency of smartphone or tablet banking by current account holders UK 2015, by age
- Frequency of mobile banking app usage according to smartphone users in the United Kingdom (UK) in 2015Mobile banking services usage by UK smartphone users in 2015
- Customer satisfaction with the banking app of their main current account provider in the United Kingdom (UK) in 2015Level of satisfaction with the banking app of main bank in the UK 2015
- Actions taken with mobile banking apps use in the United Kingdom (UK) in 2015*Mobile banking services usage actions UK adults in 2015
- Customer priorities regarding the banking mobile apps quality in the United Kingdom (UK) as of 2014 Bank customer priorities driving mobile apps quality in the United Kingdom (UK) 2014
- Overall score of functionality and usability for apps of five selected banks in the United Kingdom (UK) in 2014Functionality and usability of banking apps: overall score UK 2014
- Share of smartphone owners who use mobile banking apps in the United Kingdom (UK) in 2015, by bank size*Mobile banking services usage of the United Kingdom (UK) adults in 2015, by bank size
- Share of smartphone users who use mobile banking apps in the United Kingdom (UK) in 2015, by income levelMobile banking services usage of the United Kingdom adults in 2015, by income level
- Banking channels for major banks
The most important statistics
- United Kingdom: Which of the following methods do you use to communicate or interact with Lloyds Bank plc?Banking channels used by Lloyds customers in the United Kingdom (UK) 2015
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- United Kingdom: Which of the following methods do you use to communicate or interact with Barclays plc?Banking channels used by Barclays customers in the United Kingdom (UK) 2015
- United Kingdom: Which of the following methods do you use to communicate or interact with Santander UK plc?Banking channels used by Santander clients in the United Kingdom (UK) 2015
- United Kingdom: Which of the following methods do you use to communicate or interact with the Nationwide Building Society?Banking channels used by Nationwide clients in the United Kingdom (UK) 2015
- General summary: customer preference
The most important statistics
- Usage frequency of various banking channels in United Kingdom (UK) from 2011 to 2015Frequency of use of banking channels the UK 2011-2015
- Customers preference for banking channels in the United Kingdom (UK) in 2014, by general use and used recentlyPreference for banking channels use habits in the United Kingdom (UK) 2014
- Bank communication and transaction channels usage in the United Kingdom (UK) as of February 2014, by frequency of useBanking channels usage in the United Kingdom (UK) in 2014, by frequency of use
- Most preferred method of banking among Great Britain adults as of 2014, by age groupPreferred banking methods among Great Britain population in 2014, by age group
- Preferred channels to access bank services in Great Britain (United Kingdom) as of January 2014Banking channels preferred to access services in Great Britain (the UK) 2014
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- Frequency of experiences of bank card and online banking fraud in Sweden 2017
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- Online banking usage for ASN Bank customers in the Netherlands 2017
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- Share of Millennials' reviewing bank statements in the UAE by channel 2015
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Statistics on "Banking channels in the United Kingdom (UK)"
- Frequency of visits to main current account bank branch UK 2015
- Reasons for visits to bank branch according to current account holders in the UK 2015
- Importance of branch location in main current account bank UK 2015
- Level of satisfaction with branch location of the main bank in the UK 2015
- Level of satisfaction with service quality in main current account bank UK 2015
- Banking: main current account length of use by frequent branch users UK 2015
- Importance of bank branch accessibility nationally in the UK 2015
- Banks services via branch finder tool United Kingdom (UK) 2015, by area of service
- Branch banking services use by UK smartphone owners in 2015
- ATMs usage by UK smartphone owners in 2015
- Frequency of branch banking in the United Kingdom (UK) 2010-2015
- Challenger banks vs big five banks: average branch numbers in the UK 2014
- Share of people using internet banking in Great Britain 2007-2019
- Online banking in Great Britain 2014-2019, by device
- Frequency of internet banking in United Kingdom (UK) 2010-2015
- Recent online banking use in the United Kingdom (UK) 2015, by family financial status
- Frequency of account holders internet banking services usage in the UK 2015
- Online banking services usage by smartphone owners in the UK in 2015
- Importance of internet banking in main current account bank in the UK 2015
- Reputation damage for parties involved in banking data security breaches UK in 2015
- Weekly amounts transferred via internet banking in the UK 2013-2014
- Main purpose of online banking according to busy achievers in the UK 2015
- Main purpose of online banking for starting out consumers in the UK 2015
- Main purpose of online banking for mature and savvy consumers in the UK 2015
- Main purpose of online banking for retired with resources consumers in the UK 2015
- Main purpose of online banking for hard pressed consumers in the UK 2015
- Frequency of smartphone or tablet banking by current account holders UK 2015, by age
- Mobile banking services usage by UK smartphone users in 2015
- Level of satisfaction with the banking app of main bank in the UK 2015
- Mobile banking services usage actions UK adults in 2015
- Bank customer priorities driving mobile apps quality in the United Kingdom (UK) 2014
- Functionality and usability of banking apps: overall score UK 2014
- Mobile banking services usage of the United Kingdom (UK) adults in 2015, by bank size
- Mobile banking services usage of the United Kingdom adults in 2015, by income level
- Mobile banking services usage of the United Kingdom (UK) adults in 2015, by age
- Mobile banking apps: reasons not to use in the United Kingdom (UK) in 2015
- Frequency of mobile banking in United Kingdom (UK) 2010-2015
- Banking channels used by Lloyds customers in the United Kingdom (UK) 2015
- Banking channels used by TSB customers in the United Kingdom (UK) 2015
- Banking channels used by Barclays customers in the United Kingdom (UK) 2015
- Banking channels used by Santander clients in the United Kingdom (UK) 2015
- Banking channels used by Nationwide clients in the United Kingdom (UK) 2015
- Frequency of use of banking channels the UK 2011-2015
- Preference for banking channels use habits in the United Kingdom (UK) 2014
- Banking channels usage in the United Kingdom (UK) in 2014, by frequency of use
- Preferred banking methods among Great Britain population in 2014, by age group
- Banking channels preferred to access services in Great Britain (the UK) 2014
- Frequency of experiences of bank card and online banking fraud in Sweden 2017
- Frequency of payment card or online banking fraud in Luxembourg 2017
- Share of French ready to use artificial intelligence for banking 2018
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- Frequency of payment card or online banking fraud in Belgium 2017
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- Level of concern over payment card or online banking fraud in Luxembourg 2017
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- Consumer trust in their online banks authentication security in Germany 2017
- Online banking penetration in France 2017, by age
- Value of the import and export of fresh or chilled plaice in Netherlands 2008-2015
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