Online banking in Great Britain 2014-2019, by device

This statistic displays the findings of a survey on the penetration of online banking in Great Britain (GB) from the first quarter of 2014 to the first quarter of 2019. During the most recent wave conducted by Ipsos Mori Capibus, it was found that 64 percent of individuals (aged between 15-34) reported having done online banking via smartphone within the three months prior to the survey in the first quarter of 2019. Over the period in question, online banking penetration was lowest among smartphone owners in the first quarter of 2014, at 31 percent.

Penetration of online banking in Great Britain from first quarter of 2014 to first quarter of 2019, by device

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Source

In cooperation with
Ipsos
Release date

March 2019

Region

United Kingdom (Great Britain)

Survey time period

1st quarter 2014 to 1st quarter 2019

Number of respondents

approximately 1,000*

Age group

15 years and older

Method of interview

Face-to-face interview

Supplementary notes

* Number of respondents: n (tablet users) = circa 300 to 500 per wave; n (smartphone users) = circa 500 to 750 per wave; n (all individuals) = circa 1,000 per wave.

Q2 2018 data was not provided by the source. ** Refers to individuals aged 15-34.
Data for surveys previous to 2019 published earlier by the source.

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Statistics on "Banking channels in the United Kingdom (UK)"

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