High street banks: reasons customers do not welcome an increase in branches UK 2014

This statistic shows the distribution of reasons as to why customers would not welcome an increase in the number of bank branches on high street in the United Kingdom (UK), as of February 2014. A large share of respondents (42 percent) expected that they would mostly use online banking in the future, while 31 percent believed that the majority of the British public already accessed banking services and products primarily online therefore making branch services obsolete.

Reasons why customers do not want an increase in the high street bank branches number in the United Kingdom (UK) in 2014

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Sources

Release date

March 2014

Region

United Kingdom

Survey time period

February 2014

Number of respondents

617*

Age group

18 years and older

Special properties

All respondends not welcoming an increase in number of bank branches on High Street (617 out of 2,048).

Method of interview

Online survey

Supplementary notes

The question was phrased by the source as follows : "You have said that you would not welcome an increase in the number of bank branches on your High Street. For which, if any, of the following reasons would you say that this is the case?"

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