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Consumer first contact in case of bank data identity theft in the UK 2015

Published by Statista Research Department, Nov 11, 2015
This statistic presents the organization or institution that consumers would contact first to resolve the issue of identity theft in the context of open to third parties banking data in the United Kingdom (UK) in 2015. Over two fifths of respondents, 42 percent, reported that they would first contact the bank itself. Further 22 percent would first contact the third party involved.

First contact organization to resolve the issue of bank data identity theft in the United Kingdom (UK) in 2015*

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Sources

In cooperation with
Ipsos
Release date

November 2015

Region

United Kingdom

Survey time period

October 2015

Number of respondents

2,027 respondents

Age group

18 years and older

Method of interview

Online interview

Supplementary notes

*The question was phrased as follows: "In the scenario described above, who would you contact first to resolve the issue?"

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