India's two-wheeler customer service experience rankings 2016

India's two-wheeler rankings for customer service experience based on brands in 2016

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Release date

April 2016

Region

India

Survey time period

November 2015 to March 2016

Number of respondents

7,270 owners in 45 cities

Supplementary notes

*Rankings for tied brands are in alphabetical order.
KTM and Piaggio are not included in the rankings due to small sample size.
The study was conducted among owners within 12-24 months of purchase between November 2013 and March 2015, who had service experience within three months of evaluation.

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