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Difficulties experienced with online shopping in Denmark 2017

This statistic shows the difficulties experienced with online shopping in Denmark in 2017. That year, 13 percent of respondents said that the product arrived later than expected. 12 percent experienced technical issues with the website, and seven percent found it difficult to find information on warranty or customer rights.

Difficulties experienced with online shopping in Denmark in 2017

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Source

Release date

April 2018

Region

Denmark

Survey time period

2017

Number of respondents

ca. 6,200

Age group

15-89 years old

Special properties

has shopped online in the past year

Method of interview

Telephone interviews and online survey

Supplementary notes

This question was phrased by the source as follows: "Har du oplevet nogle af følgende problemer, da du købte eller bestilte varer eller tjenester over internettet til private formål over de seneste 12 måneder?"

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