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Preferred delivery type when ordering online in the Nordics 2020

As of 2020, receiving their deliveries to their mail box by the mail carrier was the most preferred delivery option for online shoppers in Norway (52 percent) and Sweden (39 percent), whereas daytime home delivery was the most popular option among Danish online shoppers (38 percent), and collecting the delivery personally from a parcel machine was the most preferred method for online shoppers in Finland (35 percent).

When you order a product online, how do you prefer to have it delivered?

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Release date

May 2020


Denmark, Finland, Norway, Sweden

Survey time period


Number of respondents

Sweden, 1,069; Norway, 1,065; Denmark, 1,136; Finland, 1,053

Age group

15-79 years old

Special properties

have shopped online

Method of interview

Online survey

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Statistics on "E-commerce in Sweden"

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