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Deciding factors for energy supplier or tariff in GB 2016, by level of engagement

Deciding factors for consumers when choosing an energy supplier or tariff in Great Britain (GB) in 2016, by level of engagement

by Statista Research Department, last edited Aug 3, 2016
Deciding factors for energy supplier or tariff in GB 2016, by level of engagement This statistic shows which factors matter the most to consumers when choosing an energy supplier or tariff in Great Britain (GB) in 2016, by level of engagement. It shows that the more customers are engaged with the energy market, the more does the tariff price become a deciding factor. Of the so-called Unplugged customers, who are considered to be lowly engaged with the energy market, 16 percent said they didn't know what factor matters the most when choosing a supplier or tariff, a significantly larger share compared to any other engagement segment.
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Deciding factors for consumers when choosing an energy supplier or tariff in Great Britain (GB) in 2016, by level of engagement

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