In 2020, receiving an end of fixed term tariff notice from their energy supplier was the main reason prompting British consumers to switch suppliers or compare tariffs, mentioned by 44 percent of survey respondents. A notice of price increase was the second leading reason, engaging 30 percent of respondents.
Reasons for consumers comparing energy suppliers or tariffs in the last 12 months in Great Britain in 2020
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Statistics on Energy supply switching in the UK
Overview
7
- Premium Statistic Monthly electricity consumption in the United Kingdom (UK) 2014-2022
- Premium Statistic Market shares of Big Six domestic electricity suppliers in Great Britain 2010-2022
- Premium Statistic Green electricity tariff sales revenue in the UK 2010-2020
- Premium Statistic Customers affected by energy suppliers gone bust in the UK 2021
- Basic Statistic Electricity and gas customers switching suppliers in Great Britain 2007-2020
- Premium Statistic Consumers switching energy suppliers in the United Kingdom 2022
- Premium Statistic Energy consumers switching suppliers in Great Britain 2017-2020, by frequency
Electricity switching
5
- Premium Statistic Number of domestic electricity supplier switches in Great Britain (GB) 2017-2021
- Premium Statistic Customers switching from large to large energy suppliers in the UK 2016-2021
- Premium Statistic Customers switching to small-tier energy suppliers in the UK 2016-2021
- Premium Statistic Share of consumers switching electricity suppliers in Great Britain 2009-2019
- Premium Statistic Number of times consumers have switched electricity suppliers in Great Britain 2019
Gas switching
3
Switching process
5
- Premium Statistic Consumer satisfaction with switching energy supplier in Great Britain 2022
- Premium Statistic Sources of information when switching energy suppliers in Great Britain 2021
- Premium Statistic Primary reasons when choosing a new energy supplier in Great Britain 2021
- Premium Statistic Average energy supplier switching time in Great Britain 2014-2021
- Premium Statistic Reasons for comparing energy suppliers or tariffs in Great Britain 2020
Consumer perceptions
4
- Premium Statistic Consumer satisfaction with energy supplier in Great Britain 2019-2022
- Premium Statistic Consumers considering switching energy supplier in Great Britain 2019-2021
- Premium Statistic Perceived risks when switching energy supplier in Great Britain 2020
- Premium Statistic Public trust in energy suppliers in the United Kingdom (UK) 2021
Further related statistics
12
- Motivation for switching energy suppliers in Great Britain (GB) 2018
- Energy customers engagement with supplier contact in GB 2018
- Energy consumer satisfaction with their supplier's contact in Great Britain (GB) 2016
- Energy supplier switching by consumer engagement level in Great Britain (GB) 2016
- Energy tariff comparison by consumer engagement level in Great Britain (GB) 2016
- Priorities when switching energy suppliers in Great Britain 2019
- Energy market engagement priorities in Great Britain 2014-2018
- Italy: energy costs and consumption awareness 2018
- Italy: energy price awareness 2018
- U.S. housing - national energy price index 1960-2016
- Customer satisfaction of EDF electricity in Great Britain (GB) 2018
- Peak power demand demand Philippines 2012-2021, by island group
Further Content: You might find this interesting as well
Statistics
- Motivation for switching energy suppliers in Great Britain (GB) 2018
- Energy customers engagement with supplier contact in GB 2018
- Energy consumer satisfaction with their supplier's contact in Great Britain (GB) 2016
- Energy supplier switching by consumer engagement level in Great Britain (GB) 2016
- Energy tariff comparison by consumer engagement level in Great Britain (GB) 2016
- Priorities when switching energy suppliers in Great Britain 2019
- Energy market engagement priorities in Great Britain 2014-2018
- Italy: energy costs and consumption awareness 2018
- Italy: energy price awareness 2018
- U.S. housing - national energy price index 1960-2016
- Customer satisfaction of EDF electricity in Great Britain (GB) 2018
- Peak power demand demand Philippines 2012-2021, by island group
Ofgem. (April 21, 2021). Reasons for consumers comparing energy suppliers or tariffs in the last 12 months in Great Britain in 2020 [Graph]. In Statista. Retrieved January 27, 2023, from https://www.statista.com/statistics/715731/comparing-supplier-consumer-reasons-uk-gb/
Ofgem. "Reasons for consumers comparing energy suppliers or tariffs in the last 12 months in Great Britain in 2020." Chart. April 21, 2021. Statista. Accessed January 27, 2023. https://www.statista.com/statistics/715731/comparing-supplier-consumer-reasons-uk-gb/
Ofgem. (2021). Reasons for consumers comparing energy suppliers or tariffs in the last 12 months in Great Britain in 2020. Statista. Statista Inc.. Accessed: January 27, 2023. https://www.statista.com/statistics/715731/comparing-supplier-consumer-reasons-uk-gb/
Ofgem. "Reasons for Consumers Comparing Energy Suppliers or Tariffs in The Last 12 Months in Great Britain in 2020." Statista, Statista Inc., 21 Apr 2021, https://www.statista.com/statistics/715731/comparing-supplier-consumer-reasons-uk-gb/
Ofgem, Reasons for consumers comparing energy suppliers or tariffs in the last 12 months in Great Britain in 2020 Statista, https://www.statista.com/statistics/715731/comparing-supplier-consumer-reasons-uk-gb/ (last visited January 27, 2023)
Reasons for consumers comparing energy suppliers or tariffs in the last 12 months in Great Britain in 2020 [Graph], Ofgem, April 21, 2021. [Online]. Available: https://www.statista.com/statistics/715731/comparing-supplier-consumer-reasons-uk-gb/