Electricity suppliers internal and external switching rate in Great Britain 2015-2018

This statistic shows the monthly internal and external switching rates of electricity suppliers in the Great Britain (GB) from 2015 to 2018. It shows that external switching rates have increased from 0.69 percent in January 2015 to 1.85 percent in September 2018.

Monthly Internal and external switching rates for large electricity suppliers in Great Britain (GB) from 2015 to 2018

Internal switching rateExternal switching rateSwitching rate by tariff
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Source

Release date

January 2019

Region

United Kingdom (Great Britain)

Survey time period

January 2015 to September 2018

Supplementary notes

The source notes that internal switching refers to a customer changing tariff, payment method or account management (online/offline) with their existing supplier. Internal tariff switching only includes tariff changes that, as a minimum, represent ‘active choices’. For example a customer switching by default from a dead tariff to a cheaper evergreen tariff may not reflect an active choice.

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Statistics on "Energy supply switching in the UK"

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