This statistic shows the monthly internal and external switching rates of electricity suppliers in the Great Britain (GB) from 2014 to 2019. It shows that external switching rates have increased from 1.13 percent in December 2014 to 1.74 percent five years later. All rates saw fluctuations.
Monthly internal and external switching rates for large electricity suppliers in Great Britain (GB) from 2014 to 2019
The source notes that internal switching refers to a customer changing tariff, payment method or account management (online/offline) with their existing supplier. Internal tariff switching only includes tariff changes that, as a minimum, represent ‘active choices’. For example a customer switching by default from a dead tariff to a cheaper evergreen tariff may not reflect an active choice.
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Ofgem. (April 1, 2020). Monthly internal and external switching rates for large electricity suppliers in Great Britain (GB) from 2014 to 2019 [Graph]. In Statista. Retrieved October 07, 2022, from https://www.statista.com/statistics/585755/electricity-supplier-switching-rate-uk/
Ofgem. "Monthly internal and external switching rates for large electricity suppliers in Great Britain (GB) from 2014 to 2019." Chart. April 1, 2020. Statista. Accessed October 07, 2022. https://www.statista.com/statistics/585755/electricity-supplier-switching-rate-uk/
Ofgem. (2020). Monthly internal and external switching rates for large electricity suppliers in Great Britain (GB) from 2014 to 2019. Statista. Statista Inc.. Accessed: October 07, 2022. https://www.statista.com/statistics/585755/electricity-supplier-switching-rate-uk/
Ofgem. "Monthly Internal and External Switching Rates for Large Electricity Suppliers in Great Britain (Gb) from 2014 to 2019." Statista, Statista Inc., 1 Apr 2020, https://www.statista.com/statistics/585755/electricity-supplier-switching-rate-uk/
Ofgem, Monthly internal and external switching rates for large electricity suppliers in Great Britain (GB) from 2014 to 2019 Statista, https://www.statista.com/statistics/585755/electricity-supplier-switching-rate-uk/ (last visited October 07, 2022)
