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Limitations in accessing government services among non-English users in India 2016

Limitations in accessing digital governmental services among non-English internet users across India in 2016*

Limitations in accessing government services among non-English users in India 2016 This statistic represents the limitations in accessing digital governmental services among non-English internet users across India in 2016. Limited local language content and platform was the biggest limitation with about 54 percent of respondents claiming it was a barrier to access during the measured time period.
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Limitations in accessing digital governmental services among non-English internet users across India in 2016*

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Description

Source

More information

This statistic represents the limitations in accessing digital governmental services among non-English internet users across India in 2016. Limited local language content and platform was the biggest limitation with about 54 percent of respondents claiming it was a barrier to access during the measured time period.
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Release date
April 2017
Region
India
Survey time period
2016
Special properties
User base refers to accessing the category and not necessarily transaction on these platforms.
Supplementary notes
* According to the source, non-English or Indian language users are literates who prefer their primary language over English to read, write and converse with each other. The eight languages listed were selected for this report.
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