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Share of Millennials* who stopped using mobile payments in selected European countries as of November 2016

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Millennials who used mobile payments but stopped in Europe 2016, by country This statistic presents the share of surveyed Millennials* in the United Kingdom, Germany, the Netherlands and Italy, who stopped using mobile payments, as of November 2016. Figures showed that in each country, between a fifth and a quarter responding Millenials have tried mobile payments, and later abandoned them, either due to technological difficulties, security concerns or a lack of instantaneous payment results. The highest share of such former users was found in Italy with 24 percent, the lowest on the Dutch market, with 19 percent of respondents.
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Description Source More information
This statistic presents the share of surveyed Millennials* in the United Kingdom, Germany, the Netherlands and Italy, who stopped using mobile payments, as of November 2016. Figures showed that in each country, between a fifth and a quarter responding Millenials have tried mobile payments, and later abandoned them, either due to technological difficulties, security concerns or a lack of instantaneous payment results. The highest share of such former users was found in Italy with 24 percent, the lowest on the Dutch market, with 19 percent of respondents.
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Release date
November 2016
In cooperation with:
Ipsos
Region
Germany, Italy, Netherlands, United Kingdom
Survey time period
November 2016
Number of respondents
4,033**
Age group
18-35 years
Supplementary notes
* The source adds further definitions, "For our purposes, Millennials are the generation of people born between the early 1980s and the years leading up to 2000 i.e. those who approached adulthood at or since the turn of the millennium and who are now 18-35."
** For the purpose of the study, Millennials in Germany (1,008), the Netherlands (1,009), Italy (1,014) and the UK (1,002) were surveyed.

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