Millennials who used mobile payments but stopped in Europe 2016, by country

This statistic presents the share of surveyed Millennials* in the United Kingdom, Germany, the Netherlands and Italy, who stopped using mobile payments, as of November 2016. Figures showed that in each country, between a fifth and a quarter responding Millenials have tried mobile payments, and later abandoned them, either due to technological difficulties, security concerns or a lack of instantaneous payment results. The highest share of such former users was found in Italy with 24 percent, the lowest on the Dutch market, with 19 percent of respondents.

Share of Millennials* who stopped using mobile payments in selected European countries as of November 2016

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Release date

November 2016


Germany, Italy, Netherlands, United Kingdom

Survey time period

November 2016

Number of respondents


Age group

18-35 years

Supplementary notes

* The source adds further definitions, "For our purposes, Millennials are the generation of people born between the early 1980s and the years leading up to 2000 i.e. those who approached adulthood at or since the turn of the millennium and who are now 18-35."
** For the purpose of the study, Millennials in Germany (1,008), the Netherlands (1,009), Italy (1,014) and the UK (1,002) were surveyed.

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Statistics on "Mobile payments in the United Kingdom (UK)"

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