Unsanctioned collaborative chat app use reasons in organizations in the U.S. 2016

The statistic shows the reasons behind unsanctioned group chat application use among full-time workers in the United States, as of 2016. At that time, 55.7 percent of respondents who used unsanctioned group chat applications said they did so because they were easier to use than the official tools.

Reasons for unsanctioned group-chat application use among employees in the United States, as of 2016

Share of respondents*
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Release date

January 2017


United States

Survey time period


Number of respondents


Age group

21 years and older

Special properties

Full-time workers

Supplementary notes

* Of the 600 workers initially surveyed, 47.8 percent (approximately 287 respondents) said that they used group chat tools to communicate with coworkers. Of those 47.8 percent, 76.8 percent (approximately 220 respondents) admitted to using unsanctioned group chat apps always, often, or sometimes.

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