Switching electricity and gas suppliers in Great Britain 2019

98 percent of respondents changed both gas and electricity at the same time the last time they switched energy supplier. On the other hand, only one percent of customer changed only their electricity or gas supplier.

Thinking about the last time you switched an energy supplier, which of these did you switch?

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Source

Release date

February 2020

Region

United Kingdom (Great Britain)

Survey time period

2019

Number of respondents

800 respondents

Method of interview

Computer-assisted personal interviews (CAPI)

Supplementary notes

* Base consists of all consumers who switched their gas or electricity supplier in the past 12 months.

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Statistics on "Energy supply switching in the UK"

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