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Channel usage among insurance customers worldwide 2018, by type

Importance of selected channels among insurance customers worldwide in 2018

by Jennifer Rudden, last edited Jun 26, 2019
Channel usage among insurance customers worldwide 2018, by type This statistic shows the importance of selected channels among insurance customers worldwide in 2018. In 2018, 54.5 percent of insurance customers said that it was highly important to be able to conduct insurance transactions in a branch or with an agent or broker, whereas 40.7 percent said the same about mobile apps.
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Importance of selected channels among insurance customers worldwide in 2018

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