This statistic shows consumer opinions about smart speaker usage for customer service in the United States in 2019. Around 31.4 percent of U.S. based smart speaker owners stated that they are interested in using their smart speaker to contact customer support.
Consumer interest in using smart speaker for customer service in the United States as of 2019
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Statistics on "Voice commerce in the United States"
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Voicebot.ai. (March 18, 2019). Consumer interest in using smart speaker for customer service in the United States as of 2019 [Graph]. In Statista. Retrieved February 20, 2020, from https://www.statista.com/statistics/986383/united-states-consumer-interest-in-smart-speaker-customer-service/
Voicebot.ai. "Consumer interest in using smart speaker for customer service in the United States as of 2019." Chart. March 18, 2019. Statista. Accessed February 20, 2020. https://www.statista.com/statistics/986383/united-states-consumer-interest-in-smart-speaker-customer-service/
Voicebot.ai. (2019). Consumer interest in using smart speaker for customer service in the United States as of 2019. Statista. Statista Inc.. Accessed: February 20, 2020. https://www.statista.com/statistics/986383/united-states-consumer-interest-in-smart-speaker-customer-service/
Voicebot.ai. "Consumer Interest in Using Smart Speaker for Customer Service in The United States as of 2019." Statista, Statista Inc., 18 Mar 2019, https://www.statista.com/statistics/986383/united-states-consumer-interest-in-smart-speaker-customer-service/
Voicebot.ai, Consumer interest in using smart speaker for customer service in the United States as of 2019 Statista, https://www.statista.com/statistics/986383/united-states-consumer-interest-in-smart-speaker-customer-service/ (last visited February 20, 2020)
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