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Consumer interest in customer service via smart speaker in the U.S. 2019

Consumer opinions about smart speaker usage for customer service in the United States as of 2019

by Shanhong Liu, last edited Mar 25, 2019
Consumer interest in customer service via smart speaker in the U.S. 2019 This statistic shows consumer opinions about smart speaker usage for customer service in the United States in 2019. Around 31.4 percent of U.S. based smart speaker owners stated that they are interested in using their smart speaker to contact customer support.
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Consumer opinions about smart speaker usage for customer service in the United States as of 2019

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Statistics on "Voice commerce in the United States"
  • Smart speakers in the United States
  • Voice commerce users
  • Smart speaker shopping activities
  • Retailer voice commerce
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