TJX companies are very popular among consumers in the United States. Among female consumers, nearly 50 percent named TJ Maxx as a womenswear retailer that they either “like a lot” or “love”. Although many chains claim to pride themselves in their customer service and satisfaction, few brands can boast an 80 percent customer approval rating. A 2018 survey found that over 40 percent of consumers between the ages of 30 and 49 years had shopped at a Marshalls in the United States in the past year.
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