Most returned online purchases by category in the UK 2022

Published by
Alexander Kunst,
Mar 23, 2023
When asked about "Most returned online purchases by category", most UK respondents pick "Clothing" as an answer. 35 percent did so in our online survey in 2022.
The Global survey is part of Statista Consumer Insights, providing you with exclusive consumer survey results on more than 500 industries and topics.

Most returned online purchases by category in the UK in 2022

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Number of respondents

4,033 respondents

Age group

18-64 years

Supplementary notes

Multiple answers were possible.

During the survey, the question was phrased as follows: "Which of these kinds of articles have you sent back after an online order in the past 12 months?"

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E-commerce overview

7

Device usage and conversions

4

Online shopping behavior

6

Online food shopping

6

Favorite stores and retailers

7

Online deliveries and returns

7

Impact of the coronavirus pandemic

5

Further related statistics

12

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Topics

Online deliveries and returns in the United Kingdom (UK)E-commerce in the United Kingdom (UK)Online clothing market in the UKOnline shopping in EuropeMultichannel retail in the UK
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