Most returned online purchases by category in the UK 2023

Published by
Alexander Kunst,
Aug 25, 2023
When asked about "Most returned online purchases by category", most UK respondents pick "Clothing" as an answer. 31 percent did so in our online survey in 2023.
The Global survey is part of Statista Consumer Insights, providing you with exclusive consumer survey results on more than 500 industries and topics.

Most returned online purchases by category in the UK as of June 2023

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Number of respondents

4,029 respondents

Age group

18-64 years

Supplementary notes

Multiple answers were possible.

During the survey, the question was phrased as follows: "Which of these kinds of articles have you sent back after an online order in the past 12 months?"

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Global overview

4

Regional overview

5

United Kingdom

7

Germany

4

France

5

Spain

5

Italy

5

Further related statistics

12

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Topics

E-commerce returns in EuropeE-commerce returns in the United StatesE-commerce in the European UnionOnline deliveries and returns in the United Kingdom (UK)E-commerce in Central and Eastern Europe (CEE)
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