Mexico: satisfaction with mobile telephony services 2018

The table shows the level of satisfaction with mobile telephony services in Mexico in 2018, by brand. Among the three presented brands, Telcel reached the highest index value for perceived quality of mobile telephony services with a score of 71.3 out of 100.

Level of satisfaction with mobile telephony services in Mexico in 2018, by brand

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Source

Release date

May 2019

Region

Mexico

Survey time period

December 15 to 30, 2018

Number of respondents

3,651 respondents

Age group

18 years and older

Special properties

among users of telecommunication services

Method of interview

Telephone interview

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Statistics on "Telecommunication industry in Mexico"

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