bank branches closing across the United Kingdom (UK), customers are now more than ever using online and or mobile banking to handle a number of banking activities. In a survey conducted in late 2018, 53 percent of respondents used online banking to transfer money to another person. Customers used digital channels least frequently for disputes, complaints, deposits and withdrawals.
The future of banking is fast becoming digital. With hundreds of Which channel do you use to handle the following activities?
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Single Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access
Corporate solution including all features.
* Prices do not include sales tax.
Further Content: You might find this interesting as well
Statistics
- Digital channel most preferred for opening new bank accounts in the UK 2018, by type
- Mobile banking users of selected banks in Spain as of 2019
- Digital customers of Banco Santander globally 2013-2021
- Estimated number of people who are not doing online banking Australia 2015 by age
- Value of collecting and making payment by e-payment method in Taiwan September 2021
- Share of mobile banking users globally 2010-2015
- Penetration of digital banking among internet users in the U.S. 2013-2018
- Number of electronic payment users in Taiwan 2021, by institution
- Share of consumers using smartphones for banking activities India 2018 by age group
- Balance of e-payment accounts by institution in Taiwan September 2021
- Share of mobile and branch banking users 2010-2015
- Share of Americans primarily using digital banking 2014-2016
- Usage of mobile devices for banking activities across India 2015-2017
- Distribution of mobile banking users in China 2017, by age
- Distribution of mobile banking users in China 2015, by level of education
- Direct bank mobile banking usage frequency South Korea 2019
- Distribution of mobile banking users in China 2015, by monthly income
- Distribution of mobile banking users in China 2015, by region
Deloitte. (October 9, 2018). Which channel do you use to handle the following activities? [Graph]. In Statista. Retrieved July 05, 2022, from https://www.statista.com/statistics/1027541/banking-activities-most-frequently-used-by-digital-channels-in-the-united-kingdom/
Deloitte. "Which channel do you use to handle the following activities?." Chart. October 9, 2018. Statista. Accessed July 05, 2022. https://www.statista.com/statistics/1027541/banking-activities-most-frequently-used-by-digital-channels-in-the-united-kingdom/
Deloitte. (2018). Which channel do you use to handle the following activities?. Statista. Statista Inc.. Accessed: July 05, 2022. https://www.statista.com/statistics/1027541/banking-activities-most-frequently-used-by-digital-channels-in-the-united-kingdom/
Deloitte. "Which Channel Do You Use to Handle The following Activities?." Statista, Statista Inc., 9 Oct 2018, https://www.statista.com/statistics/1027541/banking-activities-most-frequently-used-by-digital-channels-in-the-united-kingdom/
Deloitte, Which channel do you use to handle the following activities? Statista, https://www.statista.com/statistics/1027541/banking-activities-most-frequently-used-by-digital-channels-in-the-united-kingdom/ (last visited July 05, 2022)